---
schema_version: "1"
id: 1bc915113b9d449973aee79edec72bd44bde36322908ac8c704087dd2eed3cc5
title: Communications Sales Insights Quotes Dashboard
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_sales_insights_quotes_dashboard.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_sales_insights_quotes_dashboard.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b883b6af21fc6568caf55853999dbadbe5ab19f4605bc82a20682fd43630b9f3
description: The Quotes Dashboard monitors quote activity and approval status, so you can find stalled quotes and track acceptance and denial rates.
products:
  - Communications
release: "264"
---
# Communications Sales Insights Quotes Dashboard

The Quotes Dashboard monitors quote activity and approval status, so you can find stalled quotes and track acceptance and denial rates.

## Quotes Dashboard KPIs

The table shows each KPI on the Quotes Dashboard and how Communications Sales Insights calculates it.

![The Quotes Dashboard showing quote activity and approval status KPIs.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/communications/images/salesinsights_quotes.png)

 
| KPI | Calculation |
| --- | --- |
| Number Of Quotes | The number of quotes. |
| Quotes Accepted | Number of quotes with a status of Accepted. |
| % Quotes Accepted | Number of accepted quotes divided by total quotes, expressed as a percentage. |
| Denied Quotes | Number of quotes with a status of Denied. |
| % Quotes Denied | Number of denied quotes divided by total quotes, expressed as a percentage. |
| Open Quotes | Number of open quotes. |
| Average Days Open | Number of days a quote has been open and not yet approved or denied. |
| Top Open quotes by Status | All open quotes by status. |
| Top Accounts with Open Quotes | The top accounts with open quotes that aren't yet approved or denied. |
| Top Products with Open Quotes | The top products with open quotes that aren't yet approved or denied. |
| Stalled Quote | Top open quotes by amount that haven't been touched in 60 days. |