---
schema_version: "1"
id: 126bd82080ea17ea30ed7b84d403f4e66df933247c557f63cc8c9139b2a5d5e6
title: Communications Sales Insights Opportunities Dashboard
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_sales_insights_opportunities_dashboard.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_sales_insights_opportunities_dashboard.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f6525db04337d4f7e8943993977f164e17f05430c8168cedc47433d3f3c0e7f6
description: The Opportunities Dashboard gives you a comprehensive view of your sales pipeline and opportunity performance, including win rates, open deal size, and stalled opportunities.
products:
  - Communications
release: "264"
---
# Communications Sales Insights Opportunities Dashboard

The Opportunities Dashboard gives you a comprehensive view of your sales pipeline and opportunity performance, including win rates, open deal size, and stalled opportunities.

## Opportunities Dashboard KPIs

The table shows each KPI on the Opportunities Dashboard and how Communications Sales Insights calculates it.

![The Opportunities Dashboard showing sales pipeline and opportunity performance KPIs.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/communications/images/salesinsights_opps.png)

 
| KPI | Calculation |
| --- | --- |
| Total Opportunities | Total number of opportunities that match the selected filters. |
| Won Opportunities | The total amount of all Closed Won opportunities. |
| Win Rate | Won opportunities divided by total opportunities. |
| Average Days to Close | The sum of CloseDate minus CreatedDate for all Closed Won opportunities divided by the total number of Closed Won opportunities. |
| Total Open Opportunities | Number of open opportunities. |
| Average Open Deal Size | The average total amount of all open opportunities where Is Closed is false. |
| Average Days Open | The sum of today's date minus CreatedDate for all open opportunities divided by the total number of open opportunities. |
| Top Open Opportunities by Stage | Shows your current opportunities stacked by dollar amount. This metric surfaces the opportunities that can help you meet your quota. |
| Top Open Opportunities by Accounts | Shows the accounts with the most opportunities stacked by dollar amount. This metric can help you determine which accounts to focus on. |
| Top Open Opportunities by Products | Shows the products you selected when creating the opportunity, sorted by dollar amount. This metric can help you understand which products to focus on. |
| Stalled Opportunities (opportunities not touched in 60+ days) | Top open opportunities by amount that haven't been touched in 60 days that are set to close in the selected period. |