---
schema_version: "1"
id: f936a784844eb058a9a8c3a8b0587e99a7ae480b86fc569097cec66ee3d6e097
title: Running Maintenance Jobs for the CME Managed Package
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_running_maintenance_jobs.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_running_maintenance_jobs.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3c2184d6fb70ffcdf2ce5833f7dc55c7f12275109c6fa0cb37c6ff7cf0bbdceb
description: If you are installing or upgrading Communications, you must run some maintenance jobs as part of the post-installation or upgrade process.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Running Maintenance Jobs for the CME Managed Package

If you are installing or upgrading Communications, you must run some maintenance jobs as part of the post-installation or upgrade process.

To run maintenance jobs:

1. Click the **All Tabs** button ![All Tabs button in Salesforce Classic.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/resources-product/images/salesforce_alltabsbutton.jpg), or click the App Launcher ![App Launcher button in Lightning Experience.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/resources-product/images/salesforce_applauncher.jpg) and then click the **Vlocity CME Admin** app.
2. Click **Vlocity CMT Administration**.
3. Under **Admin Console**, click **Maintenance Jobs**.
4. Next to the maintenance job that you want to run, click **Start**.

- **[CMT Maintenance Jobs Fresh Install vs. Upgrade](https://help.salesforce.com/s/articleView?id=ind.comms_cmt_maintenance_jobs_fresh_install_vs__upgrade.htm&release=264.0.0&type=5)**  
    This table displays when you must run a maintenance job during a fresh install or an upgrade.
- **[Account Hierarchy Maintenance](https://help.salesforce.com/s/articleView?id=ind.comms_account_hierarchy_maintenance.htm&release=264.0.0&type=5)**  
    This maintenance job adds any missing root account fields for hierarchical accounts.
- **[Batch Validation](https://help.salesforce.com/s/articleView?id=ind.comms_batch_validation.htm&release=264.0.0&type=5)**  
    This job validates a list of header items in opportunities, orders, or quotes against a predefined list of rules and entity filters.
- **[Clear Managed Platform Cache](https://help.salesforce.com/s/articleView?id=ind.comms_clear_managed_platform_cache.htm&release=264.0.0&type=5)**  
    This job clears the org cache in the CPQPartition platform cache. The job does not affect other cache partitions.
- **[Field Maps Maintenance](https://help.salesforce.com/s/articleView?id=ind.comms_field_maps_maintenance.htm&release=264.0.0&type=5)**  
    This job creates or restores default Field Mapper settings that the CPQ flow uses to map fields between objects. This job is critical for obtaining the latest field mappings for new fields.
- **[Interface Implementation Maintenance (Merge)](https://help.salesforce.com/s/articleView?id=ind.comms_interface_implementation_maintenance__merge_.htm&release=264.0.0&type=5)**  
    This job merges existing interfaces and implementations with the default Vlocity interfaces and interface implementations.
- **[Interface Implementation Maintenance (Restore)](https://help.salesforce.com/s/articleView?id=ind.comms_interface_implementation_maintenance__restore_.htm&release=264.0.0&type=5)**  
    This Maintenance job restores the default set of Vlocity Communications interfaces and implementations, returning the system to the default operational state.
- **[Object Maps Maintenance](https://help.salesforce.com/s/articleView?id=ind.comms_object_maps_maintenance.htm&release=264.0.0&type=5)**  
    The Object Map Maintenance job is part of the upgrade process when changes have been made to the default object mappings. This job deletes existing object mappings and creates the following default Object Mapper settings:
- **[Product Hierarchy Maintenance](https://help.salesforce.com/s/articleView?id=ind.comms_product_hierarchy_maintenance.htm&release=264.0.0&type=5)**  
    This job builds a streamlined version of the product hierarchies in the Data Store sObjects, enabling the (formerly ) and Refresh Platform Cache (Incremental) jobs to use the hierarchy data.
- **[Refresh Platform Cache](https://help.salesforce.com/s/articleView?id=ind.comms_refresh_platform_cache.htm&release=264.0.0&type=5)**  
    This job copies product hierarchy data to the platform cache and rebuilds the product attribute cache.
- **[Refresh Platform Cache (Full)](https://help.salesforce.com/s/articleView?id=ind.comms_refresh_platform_cache_full.htm&release=264.0.0&type=5)**  
    This job copies product hierarchy data to the platform cache and rebuilds the product attribute cache.
- **[Refresh Platform Cache (Incremental)](https://help.salesforce.com/s/articleView?id=ind.comms_refresh_platform_cache_incremental.htm&release=264.0.0&type=5)**  
    The Refresh Platform Cache (Incremental) job updates the platform cache with changes in the product hierarchy without deleting existing data. Run the Product Hierarchy Maintenance job before you start the Refresh Platform Cache (Incremental) to ensure that changes to product bundles are properly reflected in your implementation.
- **[Product Category Data Maintenance](https://help.salesforce.com/s/articleView?id=ind.comms_product_category_data_maintenance.htm&release=264.0.0&type=5)**  
    This job regenerates the Category Data JSON for all Product2 records.
- **[Reset XLI Validation Data](https://help.salesforce.com/s/articleView?id=ind.comms_reset_xli_validation_data.htm&release=264.0.0&type=5)**  
    This job resets header items in objects to their default states.