After an order activates, the Relies On relationships become relationships between the new assets and are respected through amend, renew, and cancel.
These are the Relies On statuses across the asset lifecycle.
- Amend and renew: Linked relationships carry over unchanged.
- Cancel: If canceling a product leaves a mandatory dependency unmet, Salesforce blocks the cancellation with a validation message. Review dependent assets in the asset viewer first.
- Order activation: Salesforce creates the assets and rechecks the dependencies. If a cardinality rule isn't satisfied, Salesforce blocks activation with a validation error.
Note For an Amend, Renew, or Cancel action, you can unlink products that are on the same quote
or order.