---
schema_version: "1"
id: 90a7e547e985766dec9438927d808b67ae469e06577161e29040e747767e1185
title: Qualified and Disqualified Promotions in Industries CPQ
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_qualified_and_disqualified_promotions_in_industries_cpq.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_qualified_and_disqualified_promotions_in_industries_cpq.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6432731aa6bc4527817b2df8e42e3328b92a56540c3129250721457b9666c32f
description: "Carts have two promotions lists: Qualified and Disqualified. Qualified promotions are promotions that are currently eligible for purchase. Disqualified promotions are promotions that are not eligible for the customer to purchase. But, if a specific factor related to the customer’s account changes, the promotion can become eligible for them to purchase."
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Qualified and Disqualified Promotions in Industries CPQ

Carts have two promotions lists: Qualified and Disqualified. Qualified promotions are promotions that are currently eligible for purchase. Disqualified promotions are promotions that are not eligible for the customer to purchase. But, if a specific factor related to the customer’s account changes, the promotion can become eligible for them to purchase.

For example, a promotion can have a context rule to limit promotional discounts to accounts with a status of “student”. The agent can check the disqualified promotions list to determine whether the customer might be eligible for a promotion if certain conditions for the account change. If the customer indicates to the agent they are a student and the agent changes the account status, the previously disqualified promotion is now eligible for purchase by the customer.

For more information, see [Qualification Rules for Promotions](https://help.salesforce.com/s/articleView?id=ind.comms_qualification_rules_for_promotions.htm&release=264.0.0&type=5 "You can also use qualification context rules to control displaying promotions. The qualification rule evaluates the account's eligibility for the promotion based on the defined rule conditions, just like a product, and the promotions is displayed on the Qualified or Disqualified tabs in the Promotion list in Industries Cart.").