---
schema_version: "1"
id: bb18b65fd96ab7feaa57e7951f54b33b2528b2b46ed8c88d6730f50970681acf
title: Promotions Capabilities in EPC
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_promotions_capabilities_in_epc.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_promotions_capabilities_in_epc.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ed177ec05eb5c4ade79cbe2cb01ae13dbae512025fdce0f2b255e7cdbab3f417
description: Promotions offers a variety of capabilities. You can configure the cart so that agents or customers can add a promotion list to the cart. You can create more than one promotion to apply to a product or product bundle. You can apply promotions to new or existing line items in the cart. You can use follow-on promotions, apply penalty fees, and define service continuation after a promotion expires.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Promotions Capabilities in EPC

Promotions offers a variety of capabilities. You can configure the cart so that agents or customers can add a promotion list to the cart. You can create more than one promotion to apply to a product or product bundle. You can apply promotions to new or existing line items in the cart. You can use follow-on promotions, apply penalty fees, and define service continuation after a promotion expires.

## Orderable Promotions

Promotions that appear in the Promotions list of the cart can be added to the cart by the agent or customer. If you have configured Vlocity cart to do so, a qualified and disqualified promotions list appears.

## Multiple Promotions for One Product or Product Bundle

You can create more than one promotion to apply to a product or product bundle. For example, you can offer a discount on the mobile phone included in a product bundle using Promotion A. Promotion B can discount the wireless modem that is part of the same product bundle. For more information, see [Creating Multiple Promotions for a Single Product Bundle](https://help.salesforce.com/s/articleView?id=ind.comms_multiple_promotions_for_a_single_product_bundle.htm&release=264.0.0&type=5 "You can create more than one promotion to apply to products in a product bundle. For example, one promotion discounts products 1 and 2 of the product bundle. A different promotion discounts product 3. For promotional pricing to apply to products of product bundles that you have already placed in the cart, the Update Scope setting must be set to Update Item and Child Items.").

## Promotions that Apply to Assets

You can create promotions that can apply promotional pricing to line items in the cart that are being purchased as well as assets that have already been purchased and are in the cart as a result of a change order.

## Promotions Automation

You can automate functionality with promotions to:

- Set a promotion to begin as soon as a previous one ends. This is called a follow-on promotion. Follow-on promotions are not orderable, meaning they do not appear in the list of promotions of the cart. For more information, see [Using a Follow-on Promotion](https://help.salesforce.com/s/articleView?id=ind.comms_activate_a_follow_on_promotion.htm&release=264.0.0&type=5 "A follow-on promotion is a promotion that is active after a previous promotion's commitment duration ends. To indicate within a promotion the next promotion to begin after the initial promotion ends, in the Follow-on Promotion field, search for and find the promotion that follows.").
- Apply penalty fees. You can use context rules to automatically apply a penalty fee when a promotion is canceled before the date committed to by the customer. For more information on the how to use a context rule to trigger a penalty fee, For more information, see [Penalty Rules for Promotions](https://help.salesforce.com/s/articleView?id=ind.comms_penalty_rules_for_promotions.htm&release=264.0.0&type=5 "To apply a penalty amount when a promotion is canceled in the Industries Cart, use context rules with the rule type, Penalty. Penalty rules apply only when promotions are canceled during a move, add, change, or delete operation or in asset-based orders. Penalty rules are applied when one or more penalty conditions are met.").
- Determine whether the product subscriptions of a promotion continue or discontinue at the end of the promotion, depending on whether the customer contacts you. For more information on service continuation after a promotion expires, see the settings for **Service Continuation** in [Basic Promotion Settings](https://help.salesforce.com/s/articleView?id=ind.comms_define_basic_promotion_settings_in_the_product_console.htm&release=264.0.0&type=5 "When you create a promotion you must define some basic settings in the Product Console. To complete the basic promotion settings, start by creating a new promotion.").