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Override a Price in the Cart

You can override both one-time and recurring prices. Salesforce does not use the base price to calculate the override. The price override replaces the price you are changing.

  1. In the cart, click the price you want to change.
  2. Click A pencil icon for editing.
  3. In the Adjustment dialog box, in the ADJUSTMENT VALUE tab, select Override.
  4. In the next entry box, enter the override amount.
  5. (Optional) To limit the duration of the override, in Adjustment Duration, select the appropriate time plan.
  6. (Optional) To determine when the override begins and ends, in Adjustment Policy, select the appropriate time policy.
  7. Click Apply.
  8. If the dialog box does not immediately close, click Close.
  9. To view the explanation for the manual change, click the price.
  10. Click the Price Details button. The Details dialog box displays the base price, the override, and the final price.
  11. Click Close to close the Details dialog box.