---
schema_version: "1"
id: ae758ffb9a5857c10e9a1ae61d1b8a7e362341f15d40ecdd9200d13074199fe2
title: OrderItem Rejected
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_orderitem_rejected.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_orderitem_rejected.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a53073c88d8f8a1726689f920b56ea5431ac9da61a115ed5756b83d6868ca2f6
description: This notification is sent when a supplemental order is created and submitted and the order management system processes the fulfillment of the supplemental order. During fulfillment, the order management system might determine that a certain order item in the supplemental order cannot be processed. In such cases, it sends a notification message to CPQ that the order item in the supplemental order is rejected.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# OrderItem Rejected

This notification is sent when a supplemental order is created and submitted and the order management system processes the fulfillment of the supplemental order. During fulfillment, the order management system might determine that a certain order item in the supplemental order cannot be processed. In such cases, it sends a notification message to CPQ that the order item in the supplemental order is rejected.

You can optionally include the OrderItem Rejected notification in the Order Rejected payload.

The response can contain optional fields and a **describedBy** container.

```
[
  {
    "orderItemId": "8021U000000hv6T",
    "state": "Rejected",
    "reasonCode": "PONR",
    "reasonDescription": "Point of Non Return is reached"
  }
]
```

The following Apex code example shows how to invoke the OrderItem Rejected notification:

```
Map<String, Object> orderItem1InputMap = (Map<String, Object>) JSON.deserializeUntyped('{"orderItemId": "8023i000000qpqn","state": "Rejected","fields": {"DueDate__c": "2019-10-01T10:00:23+10:00","JeopardyStatus__c": "Green"},"describedBy": {"IMSI": "00000000","MSISDN": "61456273222"}}');  
OdinService.notify(new List<Object> { orderItem1InputMap });
```