---
schema_version: "1"
id: 382b38b8b816136840377a20dbb9a7e0d77f40afa8baa3a814273b72c2807c2f
title: Multi-Service Upgrade
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_multi_service_upgrade.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_multi_service_upgrade.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 61b0f5b6d3a298f3cbe916cec4cc6af01917fe3df6cb5f8da58f11685e1bcbbf
description: This job converts all group information (currently saved as an attachment) into QuoteMember's records. This job also changes the parent of QuoteGroup records from its group cart to the master quote.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Multi-Service Upgrade

This job converts all group information (currently saved as an attachment) into QuoteMember's records. This job also changes the parent of QuoteGroup records from its group cart to the master quote.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col>
        <col>
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d81610e32">
            <p style="margin-bottom:0;">Applies to</p>
          </th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d81610e38">
            <p style="margin-bottom:0;">Upgrades from ​Salesforce Industries
              Communications, Media, and Energy
              Winter '20 or earlier release to Summer '20 release</p>
          </th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Applies to" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e32 ">
            <p style="margin-bottom:0;">Apex Name</p>
          </td>

          <td data-label="Upgrades from ​Salesforce Industries Communications, Media, and Energy Winter '20 or earlier release to Summer '20 release" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e38 ">
            <p style="margin-bottom:0;">
              <span class="apiname">MSUpgradeJob</span>
            </p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Applies to" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e32 ">
            <p style="margin-bottom:0;">Where to Run this Job</p>
          </td>

          <td data-label="Upgrades from ​Salesforce Industries Communications, Media, and Energy Winter '20 or earlier release to Summer '20 release" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e38 ">
            <p style="margin-bottom:0;">Upgrade Jobs link on the CMT Administration tab.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Applies to" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e32 ">
            <p style="margin-bottom:0;">Risks of Running this
              Job</p>
          </td>

          <td data-label="Upgrades from ​Salesforce Industries Communications, Media, and Energy Winter '20 or earlier release to Summer '20 release" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e38 ">
            <p style="margin-bottom:0;">Medium Risk</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Applies to" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e32 ">
            <p style="margin-bottom:0;">When Not to Run this
              Job</p>
          </td>

          <td data-label="Upgrades from ​Salesforce Industries Communications, Media, and Energy Winter '20 or earlier release to Summer '20 release" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e38 ">
            <p style="margin-bottom:0;">Not needed for a new installation.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Applies to" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e32 ">
            <p style="margin-bottom:0;">When to Run this Job</p>
          </td>

          <td data-label="Upgrades from ​Salesforce Industries Communications, Media, and Energy Winter '20 or earlier release to Summer '20 release" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e38 ">
            <p style="margin-bottom:0;">When upgrading to Fall '20 or later
              releases. Run after completing the package upgrade.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Applies to" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e32 ">
            <p style="margin-bottom:0;">More Information</p>
          </td>

          <td data-label="Upgrades from ​Salesforce Industries Communications, Media, and Energy Winter '20 or earlier release to Summer '20 release" class="slds-cell-wrap" style="vertical-align:top;" headers="d81610e38 ">
            <p style="margin-bottom:0;">Avoid running this multiple times after an upgrade.</p>
          </td>

        </tr>
      </tbody>
    </table>