---
schema_version: "1"
id: 51596c8ec767fda58f45696a24b918a340ee4f2c27dd4bbb55619e77180a41a9
title: Move Assets to Another Location in Enterprise Sales Management (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_move_your_customers_assets_to_a_new_location.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_move_your_customers_assets_to_a_new_location.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f5b57093d7a58bc7b93633ddba5fe1418d1c78c18dd9c1d9e3209577bf7b077e
description: Move your customer’s assets to another location on designated disconnect and connect dates. When you move assets, you can also check the serviceability, and perform address validation to verify the eligibility of the assets.
products:
  - Communications
release: "264"
---
# Move Assets to Another Location in Enterprise Sales Management (Managed Package)

Move your customer’s assets to another location on designated disconnect and connect dates. When you move assets, you can also check the serviceability, and perform address validation to verify the eligibility of the assets.

![Managed Package Icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/communications/images/media_package_icon.png) _This feature is part of the Communications Cloud managed package._

| REQUIRED EDITIONS |
| --- |
| Available in: Lightning Experience |
| Available in: **Enterprise**, **Performance**, **Unlimited**, and **Developer** Editions |

Standard user permissions that grant the ability to access the Enterprise Sales App and manage quotes, including asset relocation, are required.

Before you begin, [add assets to a quote](https://help.salesforce.com/s/articleView?id=ind.comms_add_assets_to_quote.htm&type=5&language=en_US) for relocation.

1. Go to the **Summary** tab of the quote.
2. Initiate the move operation:
    
    - To move a single asset, from the Actions menu (often an inverted triangle icon) for the related quote line item, select **Move**.
    - To move multiple assets, select their related quote line items, and then click the move multiple assets icon (often directional arrows). Alternatively, look for a **Move to New Location** button if available.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/images/icon_note.png)
    
    Note If you select assets that have linear relationships, make sure that you select the related assets too. See [Moving One or Multiple Assets That Have Linear Relationships to a New Location](https://help.salesforce.com/s/articleView?id=ind.comms_move_your_customers_assets_to_a_new_location.htm&release=264.0.0&type=5 "To understand how assets that have linear relationships are moved, consider a linear relationship between two assets. In this example, consider that Business Internet Essential relies on UNI, where UNI is the related asset, and these assets are added to a quote for relocation.").
3. Select the Disconnect and Connect dates.
    
    The Connect date must be the same as or later than the Disconnect date.
4. In the **Select new Location** field, enter the first few characters of the new address. Select the new location if it appears as a suggestion. Alternatively, click **New Location**, enter the required details, and then save your changes.
5. If needed, click **Validate Address**.
    
    If the address is invalid, click **Fix Location**, select an alternative serviceable location, and save your changes.
6. To check the available services at the selected location, in the **Serviceability Check Result** section, select a category, and then click **Check Serviceability**.
7. Click **Next**.
8. Review the move dates, new location, and asset details.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/images/icon_note.png)
    
    Note Only eligible assets are moved; ineligible assets remain unchanged.
9. Click **Next**.

On the Summary tab, the Action column shows **Disconnect** for the assets located in the previous address, and **Existing** for the assets located in the new address.

After moving assets, you can finish creating the quote and submit the final orders.

## Moving One or Multiple Assets That Have Linear Relationships to a New Location

To understand how assets that have linear relationships are moved, consider a linear relationship between two assets. In this example, consider that Business Internet Essential relies on UNI, where UNI is the related asset, and these assets are added to a quote for relocation.

Here are the abbreviations used in this example:

- Business Internet Essential located in the previous address: A1
- Business Internet Essential located in the new address: A2
- UNI located in the previous address: B1
- UNI located in the new address: B2

 
| Scenario Within The Quote For Both Single and Bulk Change | Result |
| --- | --- |
| You only move Business Internet Essential (A1). | The Action column value of A1 appears as Disconnect, and the value of A2 appears as Existing. The Product Status column shows the status of the relationship—A1 is de-linked from B1, and A2 is linked to B1. |
| First, you move Business Internet Essential, and then you move UNI. | The Action column value of A1 and B1 appears as Disconnect, and the value of A2 and B2 appears as Existing. The Product Status column shows the status of the relationship—A1 and B1 are de-linked, and A2 and B2 are linked. |
| You only move UNI. | The Action column value of B1 appears as Disconnect, and the value of B2 appears as Existing. The Product Status column shows the status of the relationship—A1 is de-linked from B1. You can link A1 to B2. |
| First, you move UNI, and then you move Business Internet Essential. | The Action column value of B1 and A1 appears as Disconnect, and the value of B2 and A2 appears as Existing. The Product Status column shows the status of the relationship—A1 and B1 are de-linked. You can link A2 and B2. |