Sometimes your account managers need to adjust a price to resolve a customer complaint, match prices with a competitor, or ensure that a customer renews their service contract.
When you manually change a price:
-
Price changes include any price that has already been changed as a result of a promotion.
-
When you discount a recurring charge, you can also assign a time plan to limit the discount duration, or a time policy to determine how the discount begins and ends.
-
You can also delete any manual changes you have made to prices in the cart.
-
You cannot make manual changes to prices appearing in the Recurring Total or One Time Total columns.
|
Cart in Angular JS |
Cart in LWC |
|---|---|
- Manually Adjust a Price in the Cart in LWC
You can apply adjustments to both one-time and recurring pricing. Salesforce calculates an adjustment you want to make against a base price to determine the final price. - Manually Adjust a Price in the Cart
You can apply adjustments to both one-time and recurring pricing. Salesforce calculates an adjustment you want to make against a base price to determine the final price. - Override a Price in the Cart in LWC
You can override both one-time and recurring prices. Vlocity does not use the base price to calculate the override. The price override replaces the price you are changing. - Override a Price in the Cart
You can override both one-time and recurring prices. Salesforce does not use the base price to calculate the override. The price override replaces the price you are changing. - Delete Manual Adjustments and Overrides in the Cart in LWC
You can delete any manual adjustment or override for a price in the cart. You cannot delete an adjustment or override made to a price as a result of a context rule or a promotion. - Delete Manual Adjustments and Overrides in the Cart
You can delete any manual adjustment to or override of a price in the cart. You cannot delete an adjustment or override made to a price as a result of a context rule or a promotion.