---
schema_version: "1"
id: 7fc6f00696e6111e0a98d700150d76e01abc9c38a478382ef5d632aaeb74c510
title: Link Line Items to Service Points
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_link_line_items_to_service_points.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_link_line_items_to_service_points.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3ab347c69ac5f38853744ccc03488c28005de4b27cd6f3a4d5aa776c3212dc27
description: You can link a line item in the Industries CPQ Cart to a service point so you can configure that service point individually. A service point is defined as a service that is available at a physical location. This is an optional step. You must enable cost and margin to link line items to service points.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Link Line Items to Service Points

You can link a line item in the Industries CPQ Cart to a service point so you can configure that service point individually. A service point is defined as a service that is available at a physical location. This is an optional step. You must enable cost and margin to link line items to service points.

![example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/images/icon_note.png)

example

Linking an Energy Product Line Item to a Service Point

Let's say you have an energy product bundle with multiple line items: gas, water, electricity. You want to link the service point to the Electricity product line item.

1. In the Industries CPQ Cart, click the down arrow next to the line item to which you want to link a service point.
2. Using the line item action drop-down menu, click **Configure**.
3. Click **Service Point**.
    
    For Multi-Service Points, premises for the accounts in this order are loaded.
    
    Otherwise, the Cart Item Lookup Field dialog box appears. Type the premises name, and select it from the list. No automatic lookup occurs, so you must know the name.
4. Select a premises.
    
    For Multi-Service Points, an API call displays all the service points associated with that premises.
    
    Otherwise, type the service point name. No automatic lookup occurs, so you must know the name.
5. Select the service point.
6. Click **Save**.