Learn about the features, business processes, data models, and application constraints of Enterprise Sales Management for Communications Cloud.
This feature is part of the Communications Cloud managed package.
Note Salesforce Lightning Design System 2 is not compatible with Enterprise Sales Management
managed package.
- Business Processes for Enterprise Sales Management (Managed Package)
Enterprise Sales Management supports business processes that a telecommunications sales team uses to acquire new customers, present available offers, and configure offers. - Enterprise Sales Management Communications Data Model (Managed Package)
Enterprise Sales Management uses the Salesforce Industries Communications data model to support B2B telecom sales features. - Product Models for Enterprise Sales Management (Managed Package)
Enterprise Sales Management includes Business Internet, Mobile, VPN, and SD-WAN product models. Corresponding Order Management templates help map offers to products and customer-facing services to support order orchestration. - Pricing in Enterprise Sales Management (Managed Package)
Enterprise Sales Management product model offerings include detailed pricing, promotions, and volume discounts build using Enterprise Product Catalog (EPC) and CPQ's pricing definitions. - Enterprise Sales Management Application Constraints (Managed Package)
Learn about Enterprise Sales Management application operating limits as you plan your implementation. - Core Components in Enterprise Sales Management (Managed Package)
Enterprise Sales Management provides a library of reusable core components that are used as the building blocks for this implementation. Core components handle specific functions used across the various flows built in the solution. You can leverage these core components when you build customized solutions in your projects.