---
schema_version: "1"
id: 3fa4294d67e370dc97705ba7a98e4342c352f5ba2a6433eabd0c907f7d9464d1
title: Launch Actions in Communications Service Console
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_launch_actions_in_communications_cloud_b2c_agent_console.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_launch_actions_in_communications_cloud_b2c_agent_console.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2df83c909b4de1657dcf41635f51a9989bf312160ffa8c2e2f3ac04127624a6f
description: Complete your work quickly and easily by launching actions using the Action Launcher component on the Account 360 page. After you verify the identity of a customer in the Communications Service Console, click the search field in the component to see a list of actions.
products:
  - Communications
release: "264"
---
# Launch Actions in Communications Service Console

Complete your work quickly and easily by launching actions using the Action Launcher component on the Account 360 page. After you verify the identity of a customer in the Communications Service Console, click the search field in the component to see a list of actions.

Your Salesforce admin configures the actions that you can launch from the Action Launcher. For example, you can create a new account, log a call, write an email, and so on. For more information, see [Create an Action Launcher Deployment in Communications Service Console](https://help.salesforce.com/s/articleView?id=ind.comms_create_an_action_launcher_deployment_in_communications_cloud_b2c_agent_console.htm&release=264.0.0&type=5 "Help your agents deliver better customer service by adding actions in the Action Launcher lightning web component. Agents can search and launch an action right from the component to quickly resolve customer requests and issues.").