--- schema_version: "1" id: 45b79084db0313677cc8a8d9d2d350d9c437908c4d8d9d8de0626e4072754ca5 title: Internal and External Data for Due Date Predictions collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_internal_and_external_data.md canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_internal_and_external_data.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: f4912ed97d0d567b8282c5d3bcf57a04fd901cda79fbcd87c99a0ec82ab14ab9 description: Sync the necessary features from specific objects. Prepare the external Quote Line Item features that are used by the Einstein Discovery model to generate predictions, import the features into CRM Analytics, and then sync them. products: - Communications release: "264" --- # Internal and External Data for Due Date Predictions Sync the necessary features from specific objects. Prepare the external Quote Line Item features that are used by the Einstein Discovery model to generate predictions, import the features into CRM Analytics, and then sync them.
Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions of Communication Cloud with the Communication Cloud Intelligence and CRM for Comms Admin licenses
## Sync Data from Necessary Objects The Einstein Discovery model needs features from specific objects to generate predictions about due dates of prospective order line items. Add these objects to the data sync. - Orchestration Item - Order - Order Item - Product - Quote Line Item - Quote Member Ensure that these fields are synced. | Object | Field | | --- | --- | | Orchestration Item | Orchestration Plan | | Orchestration Item | Record ID | | Orchestration Item | Timestamp (Ready) | | Order | Activated Date | | Order | Orchestration Plan | | Order | Order ID | | Order | Order Start Date | | Order | Order Status | | Order | Parent Order | | Order | Quote | | Order Item | Line Number | | Order Item | Order ID | | Order Item | Order Product ID | | Order Item | Parent Item ID | | Order Item | Product | | Order Item | Product ID | | Product | Product ID | | Product | Product Name | | Quote Line Item | Created Date | | Quote Line Item | Line Number | | Quote Line Item | ParentItemId | | Quote Line Item | Product ID | | Quote Line Item | Quote ID | | Quote Line Item | Quote Line Item ID | | Quote Line Item | Quote Member | | Quote Member | Address Validation Result | | Quote Member | City | | Quote Member | Postal Code | | Quote Member | Record ID | | Quote Member | Serviceability Data | **See Also** [Add and Remove Local Salesforce Objects and Fields from Data Sync](https://help.salesforce.com/s/articleView?id=analytics.bi_integrate_connectors_salesforce_local_add_remove_objects.htm&type=5&language=en_US) ## External Quote Line Item Data Include these external Quote Line Item features that are used by the Einstein Discovery model to generate predictions about due dates of prospective order line items. Include these external Quote Line Item features. | Feature | Description | | --- | --- | | Wiring Required | Wiring required for setting up an order. | | Premise Ownership | Indicates whether the customer owns the premise corresponding to the shipping address. | ## Import of Your External Quote Line Item Data into CRM Analytics Import external quote line item data into CRM Analytics by using one of these ways: - Create a remote connection to import your external quote line item data into CRM Analytics. Then, use the External Quote Line Items Data template to sync the external quote line item data with CRM Analytics. - Import your external quote line item data into CRM Analytics by using a CSV file. Then, use the generated CRM Analytics dataset as an input in the example and prediction recipes. Make sure that the field labels in the file match the feature labels mentioned in [Internal and External Data for Due Date Predictions](https://help.salesforce.com/s/articleView?id=ind.comms_internal_and_external_data.htm&release=264.0.0&type=5 "Sync the necessary features from specific objects. Prepare the external Quote Line Item features that are used by the Einstein Discovery model to generate predictions, import the features into CRM Analytics, and then sync them."). **See Also** [Application Connectors](https://help.salesforce.com/s/articleView?id=analytics.bi_integrate_connectors_application_group.htm&type=5&language=en_US) [Upload a CSV File to Create a Dataset](https://help.salesforce.com/s/articleView?id=analytics.bi_dataset_create.htm&type=5&language=en_US) [Create an App to Sync External Quote Line Item Data with CRM Analytics](https://docs.google.com/document/d/1aui50mg6ppds1k8hm7qyceuhfcnhhoujfhziygb5nla/edit#heading=h.e5gc80x94gii) ## Create an App to Sync External Quote Line Item Data with CRM Analytics If you created a remote connection to import your external quote line item data into CRM Analytics, sync the data with CRM Analytics by creating an app using the External Quote Line Items Data template. 1. From the App Launcher, find and select **Analytics Studio**. 2. Click **Create**, and then select **App**. 3. Select **External Quote Line Items Data**, and then click **Continue**. 4. Review the preview page, and then click **Continue**. 5. Choose whether you want to create an app or to use the settings from an existing app, and then click **Continue**. Analytics performs a compatibility check of the data in Salesforce. - If the compatibility check fails, follow the instructions in the error message to resolve the issues, and then try to create the app again. - If the compatibility check completes successfully, click **Looks Good, Next**. 6. Select the external connection that you configured to import your company’s external quote line item data into CRM Analytics. 7. Select an object that you configured for data sync as part of the external connection and then click **Looks Good, Next**. This object is used to store the external quote line item data. 8. To map and sync the external quote line item data with CRM Analytics, select the fields of the object that stores the external data, and then click **Looks Good, Next**. 9. Enter a name for your app, and then click **Create**. The creation of the app takes a few minutes. When the process is complete, refresh the page to view your app. The app generates a CRM Analytics dataset that stores the external quote line item data. To view the dataset, go to the Datasets tab.