---
schema_version: "1"
id: 98deba4ed4bdefc7d7031813a611f4bd35e694215d8d843dc20b465d6d7c79cb
title: Install the Installation Assistant Package
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_install_the_installation_assistant_package.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_install_the_installation_assistant_package.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f52d4892432a08aca2cc13020f479beaa702849ab30641e881ac578046c1d06b
description: The Vlocity Installation Assistant is included in the package that you must install. If you are upgrading ​Salesforce Industries Communications, Media, and Energy, then from Setup > Quick Find > Installed packages, uninstall any version of the Vlocity Installation Assistant that is not exactly the same version of the Assistant you plan to use. Then, install the version you plan to use. If the installed version matches the version you want to use, then do not uninstall or reinstall the Assistant.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Install the Installation Assistant Package

The Vlocity Installation Assistant is included in the package that you must install. If you are upgrading ​Salesforce Industries Communications, Media, and Energy, then from **Setup** > **Quick Find** > Installed packages, uninstall any version of the Vlocity Installation Assistant that is not exactly the same version of the Assistant you plan to use. Then, install the version you plan to use. If the installed version matches the version you want to use, then do not uninstall or reinstall the Assistant.

To uninstall the Vlocity Installation Assistant:

- In the **Quick Find** field, enter Installed Packages and click Installed Packages from the search results. The Installed Packages page appears.
- In the **Uninstalled Packages** section, click the Delete link beside the package name for the previous version of the Vlocity Installation Assistant.

To install the Vlocity Installation Assistant:

1. Click the link for the Install and Upgrade Assistant that matches the version of Vlocity you want to configure.
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:33.33333333333333%">
              <col style="width:33.33333333333333%">
              <col style="width:33.33333333333333%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21809e87">
                  <p style="margin-bottom:0;">Version</p>
                </th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21809e93">
                  <p style="margin-bottom:0;">Date</p>
                </th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21809e99">
                  <p style="margin-bottom:0;">Installation URL</p>
                </th>
              </tr>
            </thead>
            <tbody>
              <tr class="">
                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e87 ">
                  <p style="margin-bottom:0;">1.71</p>
                </td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e93 ">
                  <p style="margin-bottom:0;">October '22</p>
                </td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e99 ">
                  <p>
                    <a href="https://login.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007ifsi" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007ifsi" target="_blank">Sandbox Package</a>
                  </p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e87 ">
                  <p style="margin-bottom:0;">1.71</p>
                </td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e93 ">
                  <p style="margin-bottom:0;">June '22</p>
                </td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e99 ">
                  <p>
                    <a href="https://login.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007ifsi" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007ifsi" target="_blank">Sandbox Package</a>
                  </p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e87 ">
                  <p style="margin-bottom:0;">1.69</p>
                </td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e93 ">
                  <p style="margin-bottom:0;">March '22</p>
                </td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e99 ">
                  <p>
                    <a href="https://login.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;isdtp=p1" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;amp;isdtp=p1" target="_blank">Sandbox Package</a>
                  </p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e87 ">
                  <p style="margin-bottom:0;">1.69</p>
                </td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e93 ">
                  <p style="margin-bottom:0;">November '21</p>
                </td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e99 ">
                  <p>
                    <a href="https://login.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;isdtp=p1" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;amp;isdtp=p1" target="_blank">Sandbox Package</a>
                  </p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e87 ">
                  <p style="margin-bottom:0;">1.69</p>
                </td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e93 ">
                  <p style="margin-bottom:0;">July '21</p>
                </td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e99 ">
                  <p>
                    <a href="https://login.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;isdtp=p1" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;amp;isdtp=p1" target="_blank">Sandbox Package</a>
                  </p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e87 ">
                  <p style="margin-bottom:0;">1.69</p>
                </td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e93 ">
                  <p style="margin-bottom:0;">March '21</p>
                </td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e99 ">
                  <p>
                    <a href="https://login.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;isdtp=p1" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;amp;isdtp=p1" target="_blank">Sandbox Package</a>
                  </p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e87 ">
                  <p style="margin-bottom:0;">1.69</p>
                </td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e93 ">
                  <p style="margin-bottom:0;">January '21</p>
                </td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e99 ">
                  <p>
                    <a href="https://login.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;isdtp=p1" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;amp;isdtp=p1" target="_blank">Sandbox Package</a>
                  </p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e87 ">
                  <p style="margin-bottom:0;">1.69</p>
                </td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e93 ">
                  <p style="margin-bottom:0;">October '20</p>
                </td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e99 ">
                  <p>
                    <a href="https://login.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;isdtp=p1" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kh6x&amp;isdtp=p1" target="_blank">Sandbox Package</a>
                  </p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e87 ">
                  <p style="margin-bottom:0;">1.68</p>
                </td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e93 ">
                  <p style="margin-bottom:0;">April 2020</p>
                </td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e99 ">
                  <p>
                    <a href="https://login.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kgdm" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kgdm" target="_blank">Sandbox Package</a>
                  </p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e87 ">
                  <p style="margin-bottom:0;">1.68</p>
                </td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e93 ">
                  <p style="margin-bottom:0;">February 2020</p>
                </td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d21809e99 ">
                  <p>
                    <a href="https://login.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kgdm" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com/packaging/installpackage.apexp?p0=04t1u000007kgdm" target="_blank">Sandbox Package</a>
                  </p>
                </td>

              </tr>
            </tbody>
          </table>
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/images/icon_note.png)
    
    Note
    
    The Vlocity Installation Assistant is available in CME Summer '19 and later releases.
2. Log in to the Salesforce org on which you've installed the package.
3. On the Install window, select **Rename conflicting components in package**.
    
    ![Install Vlocity Installation Assistant for CME page](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/resources-product/images/via107_installer.png)
4. Select the specific users that you want to grant access to the Install and Upgrade Assistant. In this case, Salesforce recommends that you select Install for Admins Only.
5. Click **Install**.
    
    You can check the progress of your deployment:
    
    - Click Setup.
    - Type Environments in the **Quick Find** field.
    - From the search results, click Deployment Status.
        
        Once the deployment is complete, the status turns green. A few moments after the status turns green, the version number updates and an email arrives, informing you that the upgrade was successful.