---
schema_version: "1"
id: cfae63984a10b028d6331e4def7b69fb4676e0d05fdca949ef9d136efee0462e
title: Undo Configuration or Price Changes in the Working Cart (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_esm_undo_config_price_changes.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_esm_undo_config_price_changes.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5517d07bf313ced1e4ab5220accfb6d9221dbcf28db995b2675a56f956af9c2a
description: Reverse manual configuration or pricing changes made within the working cart.
products:
  - Communications
release: "264"
---
# Undo Configuration or Price Changes in the Working Cart (Managed Package)

Reverse manual configuration or pricing changes made within the working cart.

### Required Editions

![Managed Package Icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/communications/images/media_package_icon.png) _This feature is part of the Communications Cloud managed package._

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

Standard user permissions that grant the ability to access the Enterprise Sales App and modify quotes are required.

Here are the limitations and considerations with respect to the Undo functionality.

- Discounts at the quote, account, or contract level: Changes to a line item's status resulting from discounts applied or removed at the account, order, or contract level can't be reversed using the **Undo** button for the line item. This is because the change was made at the quote, account, or contract level, not directly to the line item.
- Attribute rule impacts: If your change triggered attribute rules that automatically added or removed other products, clicking the **Undo** button reverses your initial change but doesn't automatically reverse the additions or removals caused by the rules. You must manually review and adjust these rule-driven changes separately after you click the **Undo** button.

1. Make a change to a product line item in the working cart (for example, modify an attribute, override a price, or apply or remove a promotion).
    
    The **Undo** button appears for that line item.
2. To reverse the change, click the **Undo** button.
3. Review the details.
    
    - Review the considerations.
    - If you're undoing changes on a root item where child items were also modified, then select **Undo child product configuration** to reverse the changes for the entire bundle simultaneously.
    - If needed, select **Reconnect promotions**.
4. Click **Undo** to confirm.
    
    A message confirms that the changes are reversed.