---
schema_version: "1"
id: 7ef689dfdd45e2c585a711015b7ea02a47a92ebf8c5eb557a5a9fe400b775cac
title: Reconnect Items in the Working Cart (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_esm_reconnect_working_cart.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_esm_reconnect_working_cart.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3cd5b6e0aeb2ca76fa32bc2a3736c799728cc07216e7c9ac491c6c0bc469ad90
description: Reconnect a manually disconnected line item by using the Undo option directly within the working cart.
products:
  - Communications
release: "264"
---
# Reconnect Items in the Working Cart (Managed Package)

Reconnect a manually disconnected line item by using the Undo option directly within the working cart.

![Managed Package Icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/communications/images/media_package_icon.png) _This feature is part of the Communications Cloud managed package._

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/images/icon_important.png)

Important The Reconnect option (initiated using Undo in the working cart or Reconnect on the Summary tab) works only for the line items that were manually disconnected. You can't use this option to reconnect items that were automatically disconnected because of system actions such as a Move or Change Plan MACD operation.

1. To manually disconnect a line item in the working cart, click **Delete**.
    
    The Undo option appears for the line item.
2. Click **Undo**.
3. Review the confirmation message.
4. Click **Reconnect**.
    
    The line item is reconnected to the working cart, and its status changes from Disconnected to Connected.