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Reconnect Items on the Summary Tab (Managed Package)

Reconnect a manually disconnected line item by using the Actions menu on the quote Summary tab.

Required Editions

Managed Package Icon This feature is part of the Communications Cloud managed package.

Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions

Standard user permissions that grant the ability to manage profiles and customize application settings are required. No new or feature-specific user permissions are needed to configure app visibility for profiles.

Important
Important The Reconnect option (initiated using Undo in the working cart or Reconnect on the Summary tab) works only for the line items that were manually disconnected. You can't use this option to reconnect items that were automatically disconnected because of system actions such as a Move or Change Plan MACD operation.
  1. Go to the Summary tab on the Enterprise quote.
  2. Locate the line item that was manually disconnected.
  3. Click Actions for that line item, and then click Reconnect.
  4. Review the confirmation message.
  5. Click Reconnect.
    The item is reconnected.