---
schema_version: "1"
id: 17d8dac637bf7db781cf5470d7731b0d57d4689c3df6034c8341b07c2e7810c8
title: Enable Enterprise Sales App Visibility via Profile (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_esm_enable_app_visibility_profile.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_esm_enable_app_visibility_profile.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b2843cbe3bb29725a2ab003a6222a2effb25eaae49ffc3250fd1c1bc8a476607
description: Configure the profile settings to make sure that the Enterprise Sales App is visible to the appropriate users.
products:
  - Communications
release: "264"
---
# Enable Enterprise Sales App Visibility via Profile (Managed Package)

Configure the profile settings to make sure that the Enterprise Sales App is visible to the appropriate users.

### Required Editions

![Managed Package Icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/communications/images/media_package_icon.png) _This feature is part of the Communications Cloud managed package._

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

Standard user permissions that grant the ability to manage profiles and customize application settings are required. No new or feature-specific user permissions are needed to configure app visibility for profiles.

1. From Setup, in the Quick Find box, enter Profiles and click **Profiles**.
2. Click **Edit** next to the relevant profile.
    
    For example, System Administrator or a custom profile for your ESM users.
3. In the Custom App Settings section, make sure that the **Visible** checkbox next to Enterprise Sales (Enterprise\_Sales) is selected.
4. Save your changes.
5. Similarly, enable the app visibility for any other profiles that need access to the Enterprise Sales App.

After the `CMEXUseConsoleAppEnhancedHandling` custom label override is set to 1 and the Enterprise Sales app is made visible for the necessary profiles, the enhanced handling is active, and users with those profiles can access the app.