---
schema_version: "1"
id: db899bf0a5b09292a48b7d60c0e761740a89e09a2b50c409dedc648c976a0242
title: Enable Einstein for Communications
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_enable_einstein_for_communications_and_service_console.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_enable_einstein_for_communications_and_service_console.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5ee36db6d777070a0778cf19c22eb35a0549b64c8327d113fab901da04626914
description: Enable Einstein for Communications to get access to powerful generative AI features across Communications Cloud. A predefined prompt template determines the context for information generation.
products:
  - Communications
release: "264"
---
# Enable Einstein for Communications

Enable Einstein for Communications to get access to powerful generative AI features across Communications Cloud. A predefined prompt template determines the context for information generation.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d97216e70">Required User Permissions</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Required User Permissions" class="slds-cell-wrap" style="vertical-align:top;" headers="d97216e70 ">To enable services in Communications Cloud org:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d97216e70 ">Communications Cloud Advanced Admin Permission Set Group</td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, enter Einstein Setup and select it.
2. Turn on Einstein.
3. From Setup, in the Quick Find box, enter Communications Cloud and select **Services Setup**.
4. Turn on Einstein for Communications.