---
schema_version: "1"
id: ca9452e37e6e2d8f925fca42ef7632607e58c009ddbc22b3948d20a58a0ffb73
title: CME - DRO Move Order
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_dro_move_order.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_dro_move_order.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 095372f1701bb355dc65e13589e96d2f94d0afb2f4a4f873d86133f8a909dd22
description: Move orders synchronize the de-provisioning of equipment at an old location with its re-installation to a new one, ensuring the transfer of the location-dependent services. The system distinguishes the "Move" actions from standard adds or cancels, helps operators to trigger specialized fulfillment logic for relocated assets.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# CME - DRO Move Order

Move orders synchronize the de-provisioning of equipment at an old location with its re-installation to a new one, ensuring the transfer of the location-dependent services. The system distinguishes the "Move" actions from standard adds or cancels, helps operators to trigger specialized fulfillment logic for relocated assets.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Edition.</td></tr></tbody></table>

## Move Asset to Different Locations:

When you request an asset relocation (move order). The system provisions physical equipment at the new address and de-provisions it from the original location. Similarly, the service linked to that equipment needs activation at the new location and cancellation at the old one. However, services that aren't location-dependent continue smoothly.

Some use case scenarios for such instances:

- The router and internet service ‌to move and reactivate at the new location canceling it at the old location. The email service is to stay active.
- Set the power equipment, such as generators and switches again at the new location. However, the equipment's warranty remains unchanged.
- After the lease of the X-Ray machine, the hospital moves the equipment to the new location.

Action: To finish this order, set a plan for the new items installation (provisioned or committed) after the old item removal (de-provisioned or committed).

Result: DRO interprets intent by analyzing actions on order lines and their underlying relationships. The system evaluates the specific movement data associated with these line items to coordinate the transfer. Further, it decomposes the order to generate FOLIs that have add or cancel actions to specify the Fulfillment Action (FA).

However, each FOLI captures whether the Cancel or Add action is due to asset movement between the locations. This leads the operator to design scenarios. These actions are specific to add or cancel products for a move order, which are different than the normal Add or Cancel order.