---
schema_version: "1"
id: 280373af9f559a7dcabb1a526259646c07014197953b7ca9730f017decf9836c
title: Troubleshooting
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_datapacka_migrations_troubleshooting.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_datapacka_migrations_troubleshooting.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9635d056ed2e2dd43e8257cd707e52071c2fbe638b3c947571c55d85a7e7a2f2
description: Review the troubleshooting information for downloading and migrating the Industries CPQ DataPacks to Salesforce Org.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Troubleshooting

Review the troubleshooting information for downloading and migrating the Industries CPQ DataPacks to Salesforce Org.

- When the migration process starts, it can take some time to migrate and compile all FlexCards, so don't close the window. When the migration is complete, the results are shown. If any artifacts failed to migrate, select them, and click Migrate with Dependencies again.
- When you migrate Industries CPQ for the first time, the app is likely hidden from the App Launcher. This is because the app is hidden by default in profile settings. To make the app visible, follow these steps:
    1. Go to Setup.
    2. Under Profiles, choose a profile and click **Edit**.
    3. Under Custom App Settings, search for Industries CPQ App.
    4. Select **Visible**.
- If the Submit button gets hidden in the LWC CPQ cart, then perform these troubleshooting steps:
    1. Go to OmniStudio Flexcards and open the cpqSubmitButtonHeader flexcard.
    2. Create a new version of the cpqSubmitButtonHeader flexcard.
        
        ![Create a new verison](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/resources-product/images/comms_submit_button_troubleshoot.png)
    3. Select the blue **Submit Order** button element.
        
        ![Select the submit button](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/resources-product/images/comms_troubleshoot_submit_highlight.png)
    4. Click **Setup** on the right panel.
    5. Under Event Listener, click **Edit** next to cpq\_is\_cart\_has\_error.
    6. On the Listener Properties window, expand the Action tab.
    7. Under Set Values, in the Key field, enter Session. before the isCartHasError variable.
        
        ![Add session value in Key field](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/resources-product/images/comms_add_session_value.png)
    8. Save your changes.
    9. Click **Properties**.
    10. Under Conditions, click **Edit**.
    11. Update the isCartHasError variable to Session.isCartHasError.