Communications, Media, and Energy & Utilities (CME) Managed Package Administration Guide

Administer CME managed package features including Salesforce Industries CPQ, Enterprise Product Catalog (EPC), and Digital Commerce.

  • Communications, Media, and Energy (CME) Support for OmniStudio Standard Runtime
    If you're planning to use Omnistudio Standard Objects and turn off the Managed Package Runtime setting, then review these considerations.
  • Access Salesforce Industries CME Features and Functionality
    ​Starting Spring '22, Salesforce Industries Communications, Media, and Energy supports permission set licenses, permission set groups, and permission sets to quickly and easily extend the features and functions users have access to.
  • Industries Configure, Price, Quote (CPQ)
    Industries CPQ simplifies complex sales processes by ensuring accurate quotes and efficient order capture. It's available in both Angular and Lightning Web Components (LWC) versions, with the enahnced LWC CPQ offering enhanced performance and usability.
  • System Administration for ​Salesforce Industries Communications, Media, and Energy
    Use this administration documentation to manage your Communications, Media, and Energy applications and features, such as multi-site custom records, asset-based ordering, billing management, page layouts, LWC deployment for Industries CPQ, and application constraints.
  • Coexistence of CME Managed Package and Revenue Cloud
    The CME Managed Package (CME MP) and Revenue Cloud (RC) can run in the same Salesforce org, but with certain constraints and guidelines. Coexistence relies on custom implementation-based isolation. The platform doesn’t enforce a boundary between the two apps (CME MP and RC) on the shared standard objects they use. These objects include Product, Pricebook, Order, and Asset. Establishing and maintaining that boundary requires deliberate configuration.