---
schema_version: "1"
id: 23144e7687523bf922cb9ed652a1cb455dc2129ca0d6e7b92d650cbeb3660aa5
title: Cancel a Promotion in Industries CPQ
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_cancel_a_promotion_in_industries_cpq.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_cancel_a_promotion_in_industries_cpq.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ff401c673b8ba6943c79c352cd968dab6cd5960f819b5436149deaec2e628fcc
description: You can cancel a promotion after you have applied the promotion to products that are now assets or after you have applied a promotion to products that are assets.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Cancel a Promotion in Industries CPQ

You can cancel a promotion after you have applied the promotion to products that are now assets or after you have applied a promotion to products that are assets.

You can assign a context rule to assign a penalty if a promotion is canceled. For more information, see [Penalty Rules for Promotions](https://help.salesforce.com/s/articleView?id=ind.comms_penalty_rules_for_promotions.htm&release=264.0.0&type=5 "To apply a penalty amount when a promotion is canceled in the Industries Cart, use context rules with the rule type, Penalty. Penalty rules apply only when promotions are canceled during a move, add, change, or delete operation or in asset-based orders. Penalty rules are applied when one or more penalty conditions are met.").

1. Create a change order or asset-based order.
2. Click the Promotions tab in the cart.
3. Click the **Cancel** button next to the promotion you want to cancel.
4. In the **Cancel Promotion** dialog box, choose a date in **Cancel Date**.
    
    ![Cancel promotion dialog box](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/resources-product/images/promocanceldialogbox.png)
5. Enter the reason for the cancellation in Reason for Cancellation.
6. Click **Evaluate**.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/images/icon_note.png)
    
    Note When canceling promotions on change orders, if those promotions have overrides on one time charges, there will be no impact on the one time charges. This is because one time charges are not carried forward from assets to order line items.