Assign permission sets to the user to access the invocable actions in the
Communications, Media, and Energy managed package. To use invocable actions, migrate your org from
the managed package licenses to the permission set licenses, before assigning the CME Agentforce
permission set.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer
Editions |
| User Permissions Needed |
| To assign permission sets: |
Assign Permission Sets
AND
View Setup and Configuration
|
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From Setup, in the Quick Find box, enter Users, and then select
Users.
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Open the user's record.
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In the Permission Set Assignments related list, click Edit
Assignments.
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Move these permission sets to the Enabled Permission Sets list.
- CME Agentforce
- CME Agentforce Custom Permission
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Save your changes.