See the common errors that you can encounter during the Integration Solutions setup and
the possible reasons and resolutions.
Required Editions
| Available in: all editions except Starter |
Common Setup Errors
| Error Scenario |
Possible Cause |
Resolution |
| Unable to connect the Salesforce and MuleSoft instances. |
You don't have Administrator access to either the Salesforce instance or the MuleSoft
instance, or both. |
Get Administrator access to both your Salesforce and MuleSoft instances. In your
MuleSoft instance, you must have Administrator access in the root business group. |
| Unable to deploy an Integration app. |
Your MuleSoft instance doesn't have the required amount of vCore. |
Ensure that sufficient vCores are available. By default, the deployment of an
integration app consumes 0.1 vCores. |
| Unable to deploy an integration app. |
The application name is already in use. |
Provide a unique name. |
| Deployment targets aren’t fetched for the specific business group and
environment. |
Your organization doesn’t have access to the deployment targets with the specified
business group and environment. |
Ensure that you select the correct business group and environment that has at least
one deployment target. |
| Deployment targets aren’t available. |
Either you don’t have access to the deployment targets or the targets are unavailable
right now. |
Ensure that you have the required access to the deployment targets in the MuleSoft
instance. If you have the required access, refresh the page and try again. |
