---
schema_version: "1"
id: 77e002bf7ba71011baa77c3ecc5602be2f7bb3ab38c8f2ed49026040d857ee4c
title: Turn on Features to Set Up Outbound Dialer for Collections and Recovery
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/collections_enable_outbound_dialer.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.collections_enable_outbound_dialer.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d2057feef31a6f42a94c4137d694b54c4b95e0dc6064db13b98546eef9fa5c98
description: To set up outbound dialer integration for Collections, turn on Collections Outbound Dialer, Data Pipelines, and Actionable Segmentation.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Turn on Features to Set Up Outbound Dialer for Collections and Recovery

To set up outbound dialer integration for Collections, turn on Collections Outbound Dialer, Data Pipelines, and Actionable Segmentation.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <a href="https://help.salesforce.com/s/articleView?id=ind.collections_editions_permissions.htm&amp;release=264.0.0&amp;type=5" title="Review the supported products, editions, and permissions for Collections. Then learn how your product handles permissions and how to assign them.">View product and edition availability.</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:left;vertical-align:top;" id="d5541e68">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d5541e68 ">To turn on Data Pipelines:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d5541e68 ">Data Pipelines Base User</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d5541e68 ">To turn on Actionable Segmentation:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d5541e68 ">Actionable Segmentation</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d5541e68 ">To turn on Collections Outbound Dialer:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d5541e68 ">Collections and Recovery Admin</td>

          </tr>
        </tbody>
      </table>

1. [Turn on Data Pipelines and Actionable Segmentation](https://help.salesforce.com/s/articleView?id=ind.actionable_segmentation_enable_feature.htm&language=en_US).
2. From Setup, in the Quick Find box, find, and select **Collections Settings**.
3. Turn on Collections Outbound Dialer.