---
schema_version: "1"
id: da060342379426c3151bf340ccd6fc58cb17ea61dc3e1eaffbb46165e1e08717
title: Customize the Prebuilt Flow Template to Send a Reminder to Borrower with Payment Link
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/collections_customize_flow_send_reminder.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.collections_customize_flow_send_reminder.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e20f906b2ba9509053b57d8296d7e0d6fd9466dd6ba2f2409c3d73947bae4f52
description: Create a flow by using the Send Reminder with Payment Link flow template to send an email to the borrower with the payment link.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Customize the Prebuilt Flow Template to Send a Reminder to Borrower with Payment Link

Create a flow by using the Send Reminder with Payment Link flow template to send an email to the borrower with the payment link.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <a href="https://help.salesforce.com/s/articleView?id=ind.collections_editions_permissions.htm&amp;release=264.0.0&amp;type=5" title="Review the supported products, editions, and permissions for Collections. Then learn how your product handles permissions and how to assign them.">View product and edition availability.</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d6027e68">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d6027e68 ">To create and customize a flow by using the prebuilt flow template:</td>


            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d6027e68 ">
              <p>Collections and Recovery Admin permission set</p>
              <p>AND</p>
              <p>Customize Application
                permission</p>
              <p>AND</p>
              <p>Manage Flow permission</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Run Flows
                permission</p>
            </td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, enter Flows, and then select **Flows**.
2. Click **Collections: Send Reminder with Payment Link**.
3. Click **Save as New Version**.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-collections-264-0-0-production-enus/3689d02c-0a37-45ca-bd97-514087074dd3/images/icon_note.png)
    
    Note If you plan to clone the flow, make sure that you don't change the API name.
4. Customize the flow according to your business needs.
5. Save your changes and activate the flow.