Create Custom Account Fields for Collections Summary

Add custom fields to the Account object to store aggregated collections data, such as total initial due amount, total current total due amount, total payments received, and average days past due. Set field-level security to these fields.

Required Editions

Available in: Lightning Experience
Available in: View product and edition availability.
User Permissions Needed
To create custom fields on the Account object:

Collections and Recovery Admin permission set

And

Customize Application permission

To set field-level security for custom fields:

Collections and Recovery Admin permission set

And

Manage Profiles and Permission Sets permission

And

Customize Application permission

Make sure that you create these custom fields with the specified API names and data types. If you plan to use different API names, make sure to update the custom field references in the predefined Data Processing Engine definition.

Custom Field API Name Data Type
AccountTotalCurrentDueAmount Currency (Length: 16, Decimal Places: 2)
AccountTotalInitialDueAmount Currency (Length: 16, Decimal Places: 2)
AccountTotalPaymentsReceived Currency (Length: 16, Decimal Places: 2)
AccountAverageDaysPastDue Number (Length: 9, Decimal Places: 0)

The custom fields that you create are referenced in the predefined Data Processing Engine definition's writeback object configuration.

  1. To store the key collections metrics, create the custom fields on the Account object.
  2. Set the field-level security for the newly created custom fields on the Account object.