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Set Up Mulesoft Integration for Direct Debit Request

Help your collections specialists ‌submit a direct debit request to the core banking system. Collections specialists can request for a direct debit using the Request Direct Debit bulk action on a collections actionable list page. The action initiates a new debit from the customer’s mandated bank account.

Required Editions

Available in: Lightning Experience
Available in: View product and edition availability.
  1. To specify an authentication protocol, create an external credential, and then specify a named credential as the callout endpoint.
  2. Create and activate an integration definition. When creating the integration definition, you must specify these details, and save the changes.
    Type Apex Defined
    Name PostDebitInstructions
    Apex Class fsc_collection_apex.RequestDirectDebitIntegrationProvider
  3. To ensure users can make callouts by using the named credential, link the external credential principals to permission sets or user profiles.
  4. Clone and customize the prebuilt Omniscript, CollectionsRequestDirectDebitForCollectionPlans.