Use the Chatter Feed to Collaborate with the Care Team

The Chatter feed on the Collaboration tab shows all the conversations with care team site members and activities related to the care plan. This Chatter feed is a more focused version of the What’s Happening feed on the Today page. Chatter feeds show you posts and comments you and other people make, as well as record updates that are associated with the care plan.

Required Editions

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

Private messages sent from the care team profile don’t appear in your feed, your profile, global search results, or any other part of Chatter that’s publicly visible. This feed is private to the care team site and only shows posts from members with access to the site. Posts from the care team do appear in your What’s Happening feed on the Today page, but aren’t seen by your company or users who aren’t members of the care team site.

Use the @ character to mention a member so that they receive an email notification letting them know that they’re mentioned in a post. Select the audience by posting only to internal care team members or allow any member with site access to see the post.

Track a post by clicking Like below a post or comment. You can also create a poll, thank someone, link to a website, and select other options that your admin configures.