---
schema_version: "1"
id: b17decfc104e5aa6d00e1d2e43636ee3f104a06cc4985ad7fe5f2cbd64310cfa
title: Change Engagement Status
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/change_engagement_status.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.change_engagement_status.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 35807c4f08998aa1125ea39e22753fb4267ff54570b6f03b73b26bdddeebebaa
description: After contacting a prospect, you can update the engagement status instantly and keep the prospect's record up to date.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Change Engagement Status

After contacting a prospect, you can update the engagement status instantly and keep the prospect's record up to date.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Professional</strong>, <strong>Starter</strong>, and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Outreach List change engagement status](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-sales_innovations-264-0-0-production-enus/5436c041-18a0-4efe-907a-134ebd767640/sales_innovations/images/outreach_list/outreach_list_change_status.png)

1. To change the engagement status of a prospect, click ![Down arrow icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-sales_innovations-264-0-0-production-enus/5436c041-18a0-4efe-907a-134ebd767640/sales_innovations/images/outreach_list/outreach_list_down_arrow_icon.png) next to the prospect's name.
2. Click **Change Status**.
3. Select a status in the pop-up window.
4. Save your changes.
    
    The prospect's record automatically moves to the section associated with the selected status.