View Tours

The Tour Schedule card shows the recent tours assigned to you. You can view all the non-canceled tours and go to a tour on the tour cockpit. Typically, you receive a single tour for a day. The app also supports overnight tours and multi-day tours.

Required Editions

Available in: Lightning Experience in Enterprise and Unlimited Editions that have Consumer Goods Cloud enabled
User Permissions Needed
To view tours:

CGCloud Tour Driver

OR

CGCloud Retail Tour Driver AND CGCloud Retail User

AND

Direct Store Delivery for Consumer Goods Offline Mobile App

Note
Note The Tours page doesn’t show the tours that the warehouse admin is yet to finalize (status as Initial).
  1. To view all non-canceled tours, tap View All on the Tour Schedule card.
    The page shows all tours with the tour description, the tour date, the number of associated visits, and a visual indicator for the current tour status.
  2. To view the tour details, select a tour.
    On the Tours page, you can search for a tour by providing a tour name in the search bar.