---
schema_version: "1"
id: 93c63cc9a8c749e5d8a3f0f1029c70dc8de5b1321ec7f97c8010b2841b3e35fe
title: Manage Notifications
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_task_user_manage_notifications.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_task_user_manage_notifications.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cdc1a05ad9018121ca7857522f5452076c76325c6da23e4d88e4451579aa8862
description: View the recent unread notifications on the Notifications card in the driver cockpit. You can view the messages and their priority, and manage the read or unread status.
products:
  - Consumer Goods
release: "264"
---
# Manage Notifications

View the recent unread notifications on the Notifications card in the driver cockpit. You can view the messages and their priority, and manage the read or unread status.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions that have Consumer Goods Cloud enabled</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d11984e60">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d11984e60 ">To manage notifications:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d11984e60 ">
              <p>CGCloud Tour Driver </p>
              <p>OR</p>
              <p>CGCloud Retail Tour Driver AND CGCloud Retail
                User</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Direct Store Delivery for Consumer Goods Offline Mobile
                App</p>
            </td>

          </tr>
        </tbody>
      </table>

The Notifications card doesn't show messages that are read.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_user-264-0-0-production-enus/c29c1565-468d-4bd8-b719-36effa83e44b/images/icon_note.png)

Note The Notifications card shows only the notifications with the Task Record Type field set as User Notification on the Consumer Goods Cloud desktop app.

- To update the message status, tap **Mark as Read** from ![Menu icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_user-264-0-0-production-enus/c29c1565-468d-4bd8-b719-36effa83e44b/consumer_goods_retail_user/images/cg_offline_menu_icon.png) for the message on the Notifications card.
- To delete a notification, tap **Delete** from ![Menu icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_user-264-0-0-production-enus/c29c1565-468d-4bd8-b719-36effa83e44b/consumer_goods_retail_user/images/cg_offline_menu_icon.png) for the message on the Notifications card.
- To view the complete list of unread notifications for the driver, tap **All Notifications** on the Driver cockpit.
- To update the message status (read or unread), tap the ![notification read icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_user-264-0-0-production-enus/c29c1565-468d-4bd8-b719-36effa83e44b/consumer_goods_retail_user/images/cg_retail_tick_icon.png) or the ![Notification unread icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_user-264-0-0-production-enus/c29c1565-468d-4bd8-b719-36effa83e44b/consumer_goods_retail_user/images/cg_retail_cross_icon.png) icon.
- To filter messages based on the message status, tap **Filter Only Unread** or **All Notifications** from ![Menu icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_user-264-0-0-production-enus/c29c1565-468d-4bd8-b719-36effa83e44b/consumer_goods_retail_user/images/cg_offline_menu_icon.png) on the Notifications page.

#### See Also

- [Notifications and Tasks](https://help.salesforce.com/s/articleView?id=ind.cg_concept_admin_notification_tasks.htm&type=5&language=en_US)