End a Delivery Visit

Complete a visit after you have finished all deliveries and other visit activities.

Required Editions

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions where Consumer Goods Cloud is enabled

User Permissions Needed
To complete a visit:

CGCloud Tour Driver

OR

CGCloud Retail Tour Driver AND CGCloud Retail User

AND

Direct Store Delivery for Consumer Goods Offline Mobile App

To complete a visit, tap the End Visit button on the Tour Cockpit.

When you complete a visit, the visit status changes to Complete in the Visit Summary card on the Delivery Cockpit. The visit status icon changes in Your Visits card on the Tour Cockpit. The visit details are shown in read-only mode. The Consumer Goods Cloud offline mobile app updates Actual End Time on the Visit Summary card and automatically syncs the deliveries and visit data to Salesforce (Consumer Goods Cloud desktop app).