Create Orders

During a visit, place a van sales order, deliver the products from the truck inventory during the same visit, or pick up the returns from the store. Place an order as you would in Retail Execution. The app helps you capture fast orders, mark order suggestions, and scan for products.

Required Editions

There must be at least one tour and one visit for the tour in progress.

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions that have Consumer Goods Cloud enabled
User Permissions Needed
To create a van sales order:

CGCloud Tour Driver

OR

CGCloud Retail Tour Driver AND CGCloud Retail User

AND

Direct Store Delivery for Consumer Goods Offline Mobile App

  1. On the Delivery Cockpit, tap Create New Order on the Orders card.
  2. Select an order template.
    The app shows the order items.
  3. Select a product from the list of products.
    The app shows the details such as the product description, number, quantity, and discount details.
  4. To search for a product, use the search bar at the top of the order page.
    Tap the respective tabs to view All, Basket, Promotion, New, History, or Out of Stock products.
  5. To filter the products (for example, Category), use the filter iconicon.
  6. Add the product quantities and tap Calculate.
    You can order only the products with available stock (stock value greater than 0 for the product) in the current truck inventory based on the order inventory, assortment, and listing configurations.
  7. After recalculation, you can review, sign, and release the order.