Manually Plan Visits for Customers

Manually plan visits for customers that you currently manage.

Required Editions

Available in: Lightning Experience in Professional, Enterprise, and Unlimited Editions that have Consumer Goods Cloud enabled
User Permissions Needed
To create visits from the mobile app:

CGCloud Sales User

OR

CGCloud Retail Sales User AND CGCloud Retail User

  1. In the Weekly view, tap Menu icon.
  2. Select Plan Customers.
    You can search for a customer from the sidebar.
  3. From the sidebar, long press a customer and then drop it to a day and time of the week.
    If a user is related to the selected customer, the system creates a visit and shows the visit on the user's agenda. The system automatically assigns a job list to the visit.