Complete a Tour

After you finish all end-of-the-day activities, complete the tour. The Consumer Goods Cloud offline mobile app synchronizes the tour data to Salesforce automatically.

Required Editions

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions where Consumer Goods Cloud is enabled

User Permissions Needed
To complete a tour:

CGCloud Tour Driver

OR

CGCloud Retail Tour Driver AND CGCloud Retail User

AND

Direct Store Delivery for Consumer Goods Offline Mobile App

Make sure that all delivery documents are completed before you complete the tour. You can complete a tour only when the tour status is Running and when all visits and mandatory end of the day activities are completed.

On the Tour Cockpit, tap End Tour in the Tour Cockpit or on the Tour Detail card.
When you complete a tour, the visual indicator on the Tour Details card changes to show that the tour is completed.