Set up a Tour Driver Profile in Retail Execution

In the Consumer Goods Cloud, we don't provide a separate user profile for tour drivers. Create a user profile or clone an existing Sales Rep user profile and assign the tour driver permission sets in case you haven’t done so during the installation.

Required Editions

Make sure that multiple customers are added to a route.

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions where Consumer Goods Cloud is enabled
User Permissions Needed
To set up a tour driver profile:

CGCloud Business Admin

OR

CGCloud Retail Business Admin

  1. To access the offline application, assign these permission sets to the tour driver:
    • Direct Store Delivery for Consumer Goods Offline Mobile App
    • CGCloud Tour Driver OR (CGCloud Retail Tour Driver AND CGCloud Retail User)
    • Consumer Goods Cloud Mobile Sync User
  2. Assign the DSD sync configuration to a new or existing user profile with a driver persona.
  3. Assign the user profile to the tour driver with the CGCloud Tour Driver Or (CGCloud Retail Tour Driver and CGCloud Retail User) user permission set.
    You can assign the DSD sync configuration to a role or directly to a user.