Release Customer Tasks

Release a customer task after the task is complete. A supervisor can close a task only if the task is released.

Required Editions

Available in: Lightning Experience in Professional, Enterprise, and Unlimited Editions that have Consumer Goods Cloud enabled.
User Permissions Needed
To release customer tasks:

CGCloud Sales User

OR

CGCloud Retail Sales User AND CGCloud Retail User

  1. From Customer Tasks Overview, on the left pane, tap a customer task.
  2. Update the details of the tasks. You can either enter notes or upload images.
  3. Tap Release.