---
schema_version: "1"
id: 26687dd77bfe1b417386d15918c6f6ed958330ed558a6e23568b2080d6eeb162
title: Create User Notifications
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_task_admin_create_user_task_notification.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_task_admin_create_user_task_notification.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0d32e6be0db36593bdce0371c3ad837d35ff0ad23bf4e88e406c34c83a6ace98
description: Create notifications to communicate important information to your reps. For example, topics to discuss during the next team meeting.
products:
  - Consumer Goods
release: "264"
---
# Create User Notifications

Create notifications to communicate important information to your reps. For example, topics to discuss during the next team meeting.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions that have Consumer Goods Cloud enabled.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d8404e63">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e63 ">To create user notifications:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e63 ">
              <p>CGCloud Supervisor </p>
              <p style="margin-bottom:0;">OR </p>
              <p style="margin-bottom:0;">CGCloud Retail Supervisor User AND CGCloud Retail
                User</p>
            </td>

          </tr>
        </tbody>
      </table>

1. From the App Launcher, find and select **Tasks**, and then click **New Task**.
2. Select the **User Notification** record type, and then click **Next**.
3. Provide these details.
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:50%">
              <col style="width:50%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d8404e131">Field</th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d8404e134">Description</th>
              </tr>
            </thead>
            <tbody>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d8404e131 d8404e134 ">Task Information</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e131 ">Task Record Type </td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e134 ">Record type of a task.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e131 ">Subject</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e134 ">
                  <p>Subject of a user notification. The options are:</p>
                  <ul>
                    <li>Call</li>
                    <li>Email</li>
                    <li>Send Letter</li>
                    <li>Send Quote</li>
                    <li>Other</li>
                  </ul>
                  <p style="margin-bottom:0;">You can also enter text.</p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e131 ">Name</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e134 ">
                  <p>Name of a contact for whom the notification is applicable. The options are:</p>
                  <ul>
                    <li>Contacts</li>
                    <li>Leads</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e131 ">Assigned To</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e134 ">Individual to whom a task is assigned. By default, a task is assigned to the
                  individual who creates it.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e131 ">Status</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e134 ">
                  <p>Status of a task. The options are:</p>
                  <ul>
                    <li>Not Started</li>
                    <li>In Progress</li>
                    <li>Completed</li>
                    <li>Waiting for someone else</li>
                    <li>Deferred</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e131 ">Priority</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e134 ">
                  <p>Priority of a task. The options are:</p>
                  <ul>
                    <li>High</li>
                    <li>Normal</li>
                    <li>Low</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e131 ">Due Date</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e134 ">Date by when a task must be completed.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e131 ">Related To</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e134 ">
                  <p>Object to which a task is associated. This attribute is used only with the Consumer
                    Goods Visit Execution app.</p>
                  <p style="margin-bottom:0;">To update this field, select an object, and then select a
                    record. For example, select the Assets object, and then select the Refrigerator
                    record.</p>
                </td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d8404e131 d8404e134 ">Description Information </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e131 ">Comments</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d8404e134 ">User comments.</td>

              </tr>
            </tbody>
          </table>
4. Save your changes.