---
schema_version: "1"
id: b7c9e7281fd0f0fa7e483a7e893f25dd264b2f690015fb8ce0e7cb7aa5be3517
title: Create an Order Item Template
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_task_admin_create_order_item_template.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_task_admin_create_order_item_template.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4395d5f3960b969565bfe54a2ddf44f3df49b72f5516932fd10316224f80bf05
description: Order item templates define how products are handled in an order.
products:
  - Consumer Goods
release: "264"
---
# Create an Order Item Template

Order item templates define how products are handled in an order.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions that have Consumer Goods Cloud enabled</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d104286e60">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e60 ">To create order item templates:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e60 ">
              <p>CGCloud Business Admin</p>
              <p style="margin-bottom:0;">OR</p>
              <p style="margin-bottom:0;">CGCloud Retail Business Admin</p>
            </td>

          </tr>
        </tbody>
      </table>

Here are the types of products:

- Standard products: Products that are sold at a store.
- Product samples: Free goods that are distributed as testers or samples.
- Product returns: Products to be returned.
- Empty products: Container products, such as empty bottles, crates, pallets, or gas containers.

1. From the App Launcher, find and select **Order Items Templates**, and then click **New**.
2. Select a record type, and then click **Next**.
3. Provide these details:
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:50%">
              <col style="width:50%">
            </colgroup>
            <thead class="slds-text-title_caps ">

              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d104286e143">Field</th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d104286e146">Description</th>
              </tr>

            </thead>
            <tbody>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d104286e143 d104286e146 ">Identification</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Order Item Template Name</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Name of an order item template.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Short Text</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Short description of an order item template.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Save Zero Quantity</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Indicates whether order items are stored even if the quantity is zero.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">User Special Price </td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Indicates whether a special price can be entered for an order item. </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Active</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Indicates whether a template is active.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Position</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Attribute in the PrdProposalCustomerAssortmentPrdRel table related to order item
                  template.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Creation Platform</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Platform on which an order item template can be used. </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Sales Org</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Sales org of an order item template.</td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d104286e143 d104286e146 ">Description</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Description Language 1/2 /3/4</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Description of an order item template in the languages configured for the sales
                  org.</td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d104286e143 d104286e146 ">Listing/Assortment Settings</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Closed Listing</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Indicates whether an order item can be added to an order that contains products from
                    a closed listing.</p>
                  <p style="margin-bottom:0;">If Closed Listing is set to true and if all the listings used for the
                    proposal list have Obligatory set to true, products outside the listing can’t be added on
                    the Add Items page during order taking.</p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Assortment Relation</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Indicates whether to consider an assignment of products to customer-selling
                  assortments for the generation of disposal list. </td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d104286e143 d104286e146 ">Control Settings</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Check Max Quantity</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Specifies whether an order item can exceed a maximum quantity when you release an
                    order. The options are:</p>
                  <ul>
                    <li>No</li>
                    <li>Yes</li>
                    <li>Warning</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Consider Delivery State</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Indicates whether the delivery state of a product is considered when an order is
                  created. If this option is selected, then you can't order products that don't have a valid
                  delivery state. For example, sales reps must be able to add returned goods to an order
                  even if the product isn't available. So, this option isn't selected for order item
                  templates used for sales returns.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Modify Quantity</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Specifies whether you can modify an order item quantity. The options are:</p>
                  <ul>
                    <li>None</li>
                    <li>No</li>
                    <li>Yes</li>
                    <li>Only Increase</li>
                    <li>Only Decrease</li>
                  </ul>
                  <p style="margin-bottom:0;">This option is supported only for manual modification of items in special orders,
                    delivery, truck loads, and free items generated via complex pricing.</p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Max Quantity</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">The maximum quantity that can be ordered for an order item.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Modification Reason</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Specifies whether to enter a reason for modifying the order quantity:</p>
                  <ul>
                    <li>Not Required </li>
                    <li>Optional</li>
                    <li>Mandatory</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d104286e143 d104286e146 ">Logistic Unit Settings</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Default Logistic Unit</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Logistical unit shown while adding products through bar code scanning.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Logistic Category</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Logistical units to show in addition to the default logistic unit.</td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d104286e143 d104286e146 ">Value Calculation Settings</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Price Effect</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Determines how the value of an order item is used to calculate the total order
                    value. The options are: </p>
                  <ul>
                    <li>Additive: Adds the value of the order item to the order value. </li>
                    <li>Subtractive: Deducts the value of the order item from the order value. Used for
                      product returns. </li>
                    <li>Neutral: Doesn't consider the value of the order item for calculating the order
                      value. </li>
                  </ul>
                  <p style="margin-bottom:0;">The item value is calculated as Quantity x Factor of the Logistical Unit x
                    Price.</p>
                </td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d104286e143 d104286e146 ">Quantity Suggestion </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Quantity Suggestion Policy</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Specifies whether to suggest a quantity for order items. The options are:</p>
                  <ul>
                    <li>None</li>
                    <li>No</li>
                    <li>Ordered Quantity: Suggests a customer's previously ordered quantity for an item.</li>
                    <li>Delivered Quantity: Suggests a customer's previously delivered quantity for an
                      item.</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d104286e143 d104286e146 ">Inventory Control</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Use Inventory</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Indicates whether inventory control is used. If this option is selected, and the
                  system doesn’t find any relevant inventory when an order is released, then an inventory is
                  created and the initial value of the inventory is updated.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Check Inventory Overdraft</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Specifies whether inventory can be overdrawn. The options are: </p>
                  <ul>
                    <li>No</li>
                    <li>Yes </li>
                    <li>Warning</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Use Quota</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Indicates whether a quota can be used.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Check Quota Overdraft</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Specifies whether the quota can be overdrawn. The options are:</p>
                  <ul>
                    <li>No</li>
                    <li>Yes</li>
                    <li>Warning</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d104286e143 d104286e146 ">Mobility Settings</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Exclude Quantity Rounding</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Indicates whether automatic rounding of order quantities is applicable to order
                  items. If this option is selected, the quantity entered for order items isn't rounded even
                  if automatic rounding quantity is enabled in the order template.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Movement Direction</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Direction of inventory movement when order items are added. The options are: </p>
                  <ul>
                    <li>In: Inventory moves in when an order item is added to the order. For example, product
                      returns.</li>
                    <li>Out: Inventory moves out when an order item is added to the order.</li>
                    <li>None: There’s no movement of inventory. For example, the return of empty bottles of
                      beverages.</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">UoM Scan Default Unit</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>The default logical unit of a product that's added to a product using barcode
                    scanning. The options are:</p>
                  <ul>
                    <li>None</li>
                    <li>Sales Unit </li>
                    <li>Consumer Unit</li>
                    <li>Layer</li>
                    <li>Pallet</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Scanning Increment</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Increment in product quantity that's added in an order using barcode
                  scanning.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">UoM Scan Behavior</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Unit of measure for products that are added in an order using barcode
                  scanning.</td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d104286e143 d104286e146 ">Complex Pricing Configuration</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Complex Pricing Relevant</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">Indicates whether a user can specify advanced pricing-relevant information for an
                  order template.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Calculation Group</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Calculation group relevant to calculation step. The options are:</p>
                  <ul>
                    <li>Delivery</li>
                    <li>Free Item</li>
                    <li>Return</li>
                    <li>Return Resale</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e143 ">Item Meta Rule</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d104286e146 ">
                  <p>Item meta rules of an order item template. Item meta rule specifies the effect of
                    sales document item template on advanced pricing calculation for several usages. Define
                    item meta rules by these filters: </p>
                  <ul>
                    <li>According to the Price Effect</li>
                    <li>All Items (Total)</li>
                    <li>Delivery (Excl. Free Item)</li>
                    <li>Delivery (Incl. Free Item)</li>
                    <li>Returns Only</li>
                  </ul>
                </td>

              </tr>
            </tbody>
          </table>
    
    The Pricing Configuration section on the New Order Template page is available only when the order template type is either Order Entry or Truck Load. The section isn’t available for the Cash Document order template type.
4. Save your changes.

- **[Create an Order Item Inventory Transaction](https://help.salesforce.com/s/articleView?id=ind.cg_task_admin_create_order_item_inventory_transaction.htm&release=264.0.0&type=5)**  
    An order item template can be associated with multiple inventory templates and inventory transaction templates.