---
schema_version: "1"
id: 4bbb3cdbaa2525ee29f1fc851370f42481e0d90616b7e80e823b782e8d277e17
title: Audit an Asset
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_task_admin_create_assets_audit.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_task_admin_create_assets_audit.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 14b74ffc680b0b75c32521fefbf7997f446c87cf1140e5d28fef0b4a4af309b2
description: Use the Asset Audit object to record your observations for an asset during its audit. Track assets to confirm that assets assigned to customers are placed at the customer location.
products:
  - Consumer Goods
release: "264"
---
# Audit an Asset

Use the Asset Audit object to record your observations for an asset during its audit. Track assets to confirm that assets assigned to customers are placed at the customer location.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions that have Consumer Goods Cloud enabled.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d20554e47">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e47 ">To create asset audits:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e47 ">
              <p>CGCloud Supervisor</p>
              <p>OR </p>
              <p>CGCloud Retail Supervisor User AND CGCloud Retail User
              </p>
              <p>OR</p>
              <p>CGCloud Sales User</p>
              <p style="margin-bottom:0;">OR</p>
              <p style="margin-bottom:0;">CGCloud Retail Sales User AND CGCloud Retail
                User</p>
            </td>
          </tr>
        </tbody>
      </table>

If you identify an asset at a customer location that isn’t assigned to the customer, you must track these assets. As a legal requirement, all assets must be correctly assigned to customers.

Create asset audits for an unregistered asset from the View Asset button during visits. The system tracks these unregistered assets using the tag number and automatically matches with an asset in the system.

- If an unregistered asset is identified by its tag number, then the asset audit is automatically assigned to the identified asset if it has the same sales org.
- If an unregistered asset isn’t identified by its tag number, then an asset audit is created as an unregistered asset audit, and must be manually addressed by a user.

1. From the App Launcher, find and select **Asset Audits**, and then click **New**.
2. Provide these details:
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:50%">
              <col style="width:50%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d20554e106">Field</th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d20554e109">Description</th>
              </tr>
            </thead>
            <tbody>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d20554e106 d20554e109 ">Asset Information </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e106 ">Customer</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e109 ">Customer to whom the asset is assigned.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e106 ">User</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e109 ">Name of the user who performs the audit.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e106 ">Asset</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e109 ">Asset that’s audited.</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e106 ">Creation Date</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e109 ">Date on which the asset is audited. </td>

              </tr>
              <tr class="">
                <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d20554e106 d20554e109 ">Survey</td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e106 ">Sighted</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e109 ">
                  <p>Indicates whether the asset was found in the store. The options are:</p>
                  <ul>
                    <li>Yes</li>
                    <li>No</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e106 ">Condition</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e109 ">
                  <p>Condition of the asset. The options are:</p>
                  <ul>
                    <li>Working</li>
                    <li>Damaged</li>
                    <li>Destroyed</li>
                    <li>Technical Defect</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e106 ">Location</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e109 ">
                  <p>Location at which the asset is placed. The options are:</p>
                  <ul>
                    <li>Cash Register</li>
                    <li>Foyer</li>
                    <li>Main Course</li>
                    <li>Bar</li>
                    <li>Open Air</li>
                    <li>See Note</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e106 ">Location Rating </td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e109 ">
                  <p>Rating for the location at which the asset is placed. The options are:</p>
                  <ul>
                    <li>Good</li>
                    <li>Could be better</li>
                    <li>Bad</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e106 ">Usage</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e109 ">
                  <p>Specifies how the asset is used. The options are:</p>
                  <ul>
                    <li>Correct</li>
                    <li>Misapplication</li>
                    <li>Against agreement</li>
                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e106 ">Note</td>

                <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20554e109 ">Any other observations during the audit.</td>

              </tr>
            </tbody>
          </table>
3. Save your changes.
    
    Alternatively, you can create an asset audit record from a visit record page or from an asset record page. On a visit record page, click **Add Asset Audit**. On an asset record page, on the Asset Audits related list, click **New**.