Create a Connected App for the Consumer Goods Offline Mobile App

To enable the Consumer Goods Cloud offline mobile app integrate with Salesforce via APIs, use the default connected app. From Spring’24, the CG Cloud offline mobile app comes integrated with a default Consumer Goods Cloud connected app. To switch to a company-specific or custom connected app, you can create a custom org and share its QR code with your sales reps to connect their CG Cloud offline mobile app to this custom connected app.

Required Editions

Available in: Lightning Experience in Enterprise and Unlimited Editions that have Consumer Goods Cloud enabled

User Permissions Needed
To create a connected app	CGCloud Business Admin OR CGCloud Retail Business Admin

Important Connected apps creation is restricted as of Spring ‘26. You can continue to use existing connected apps during and after Spring ‘26. To continue creating connected apps, contact Salesforce Support. See New connected apps can no longer be created in Spring ‘26 for more details.

1. From Setup, in the Quick Find box, enter Apps, and then select Settings in the External Client Apps section.
2. Click New Connected App.
3. Enter a name.
4. Enter the contact email address and phone number.
5. Select Enable OAuth Settings.
6. In Callback URL, enter https://login.salesforce.com/services/oauth/success, or https://test.salesforce.com/services/oauth/success, for a testing sandbox.
7. In Selected OAuth Scopes, select these options:
   1. Access the identity URL service (id, profile, email, address, phone)
   2. Manage user data via APIs (api)
   3. Perform requests at any time (refresh_token, offline_access)
8. Deselect Require Secret for Web Server Flow, if selected.
9. To prevent logout due to inactivity, deselect Require Secret for Refresh Token Flow, if selected.
10. To prevent repeated authentication popups when you launch the app, deselect Issue JSON Web Token (JWT)-based access tokens for named users, if selected.
11. Save your changes.

See Also

• Connected Apps