Add Customer Managers

Customer Manager stores information about users who plan visits for an account.

Required Editions

Available in: Lightning Experience in Professional, Enterprise, and Unlimited Editions that have Consumer Goods Cloud enabled
User Permissions Needed
To create customer conditions:

CGCloud Sales User

OR

CGCloud Retail Sales User AND CGCloud Retail User

  1. From App Launcher, find and select Customers.
  2. Select a customer.
  3. In the Customer Manager related list, click New.
  4. Enter a customer name.
  5. Select a management type:
    • Sales
    • Service
    • Consultant
    • Call Center
  6. Select a user.
  7. Activate the customer.
  8. Select the customer as the main customer.
  9. Enter the validity period for the relationship, and then save your changes.