---
schema_version: "1"
id: 5562ab7253aa2fdf9af45093ba840fe7fa2175849751cf1934810876c12382d2
title: Use the Consumer Goods Cloud Offline Mobile App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_user_use_offline_app.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_use_offline_app.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ec04d5feb6776a1c04f147f44fc942de1930672604676b3bef1f71d78ea8d222
description: When you open the app, the data is available on the app as configured by your admin. To log in to the app, if you’ve set a security PIN, enter the PIN.
products:
  - Consumer Goods
release: "264"
---
# Use the Consumer Goods Cloud Offline Mobile App

When you open the app, the data is available on the app as configured by your admin. To log in to the app, if you’ve set a security PIN, enter the PIN.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d7355e36">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d7355e36 ">To use the Consumer Good Cloud Offline Mobile app</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d7355e36 ">
            <p>CGCloud Sales User</p>
            <p style="margin-bottom:0;">OR</p>
            <p style="margin-bottom:0;">CGCloud Retail Sales User AND CGCloud Retail User</p>
          </td>

        </tr>
      </tbody>
    </table>

- **[Manage Visits](https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_manage_calls.htm&release=264.0.0&type=5)**  
    Create customer-related visits by using the Consumer Good Cloud Offline mobile app. You can also create visits that aren't customer-related. For example, you can create a private appointment or a vacation.
- **[Execute a Visit](https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_offline_app_execute_visit.htm&release=264.0.0&type=5)**  
    The app lets you perform inventory checks and custom tasks. Tap a visit from the store cockpit to open the navigation pane for the visit.
- **[Complete a Visit](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_offline_app_complete_visit.htm&release=264.0.0&type=5)**  
    After you complete your store-related tasks, such as surveys, in-store checks, customer tasks, and overdue tasks that are assigned to your visit, you can mark the visit as complete.
- **[Sync Your Data Manually](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_offline_app_sync.htm&release=264.0.0&type=5)**  
    Your device gets auto-synced with Salesforce either after you complete a visit or per a specified schedule. But if necessary, you can manually sync your device.
- **[Create a Daily Report by Using Time Cards](https://help.salesforce.com/s/articleView?id=ind.cg_task_create_daily_rep_timecard.htm&release=264.0.0&type=5)**  
    Use time cards in the Consumer Goods Cloud offline mobile app to capture the time that you take to perform your daily activities. Make better decisions, maximize your productivity, and plan your time better.
- **[Share Attachments](https://help.salesforce.com/s/articleView?id=ind.cg_task_share_attachments_offlineapp.htm&release=264.0.0&type=5)**  
    You can share PDF, XLS, and DOCX files from your Consumer Goods Offline mobile app using the Sharing button on the Attachment tab.This feature applies only to iOS users.