---
schema_version: "1"
id: 96cec814080b383f0b21a2d476145eb1a244ec0b2d849ba124ebf3ba25e4da5e
title: Tour Cockpit on the Consumer Goods Offline Mobile App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_user_tour_cockppit.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_tour_cockppit.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b5dd726f468195298b84153dd66efeff4a0b7b47afda9c2914571887e0727adb
description: Use the Tour Cockpit to view a tour for review or start a tour for tour execution. The Tour Cockpit shows tour-related information such as visits, tour messages, inventory check-out, delivery, inventory check-in documents, and other tour-related activities.
products:
  - Consumer Goods
release: "264"
---
# Tour Cockpit on the Consumer Goods Offline Mobile App

Use the Tour Cockpit to view a tour for review or start a tour for tour execution. The Tour Cockpit shows tour-related information such as visits, tour messages, inventory check-out, delivery, inventory check-in documents, and other tour-related activities.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
      <colgroup>
        <col>
      </colgroup>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Available in: Lightning Experience </p>
            <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and
              <strong>Unlimited</strong> Editions where Consumer Goods Cloud is enabled
            </p>
          </td>

        </tr>
      </tbody>
    </table>

The table describes the cards on the Tour Cockpit. The tour description appears as the page header on the tour cockpit.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:30.959752321981426%">
          <col style="width:69.04024767801857%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d27542e62">Card</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d27542e65">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e62 ">Summary</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e65 ">
              <p>Shows the driver's details, today’s date, and the number of remaining visits
                and documents for the driver. </p>
              <p style="margin-bottom:0;">The remaining visits are delivery visits that
                aren’t canceled or abandoned. The remaining documents are delivery documents that
                aren’t released, closed, or canceled.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e62 ">Tour Details</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e65 ">
              <p>Shows the start warehouse name, the tour start date, and the tour status.</p>
              <ul>
                <li>To review the tour information, tap <strong class="uicontrol">View Tour</strong>.</li>

                <li>To start a tour, tap <strong class="uicontrol">Start Tour</strong>.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e62 ">Start Tour Activities</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e65 ">
              <p>Shows a list of activities a driver must complete at the start of the day such
                as reviewing vehicle details and inventory check-out. </p>
              <p>To review vehicle details,
                tap <strong class="uicontrol">Review vehicle details</strong>.</p>
              <p>To perform vehicle
                checks, tap <strong class="uicontrol">Inspect Vehicle</strong>.</p>
              <p>To perform safety
                checks, tap <strong class="uicontrol">Safety Checks</strong>.</p>
              <p>To review a check-out
                document or proceed with inventory check-out, tap <strong class="uicontrol">Check out
                  products</strong>.</p>
              <p>To confirm the completion of the start of the day
                activities, tap <strong class="uicontrol">Activities Completed</strong>. The system validates
                if the user has completed all the start of the activities. If the user has
                completed the activities, then the button is disabled and the button icon changes
                to a green tick mark.</p>
              <p style="margin-bottom:0;">You can use the Visual Studio Code Based Modeler for
                Consumer Goods Cloud to add activities to this card.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e62 ">End Tour Activities</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e65 ">
              <p>Shows a list of the activities that the driver must complete at the end of the
                day such as reviewing vehicle details and inventory check-in.</p>
              <p dir="ltr">To review
                vehicle details, tap <strong class="uicontrol">Review vehicle details</strong>.</p>
              <p>To
                perform vehicle checks, tap <strong class="uicontrol">Inspect Vehicle</strong>.</p>
              <p>To
                perform safety checks, tap <strong class="uicontrol">Safety Checks</strong>.</p>
              <p style="margin-bottom:0;" dir="ltr">To review a check-in document or proceed with an inventory check-in, tap
                <strong class="uicontrol">Check in products</strong>.
              </p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e62 ">Your Visits</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e65 ">
              <p>Shows the recent visits for the tours. The visits are sorted in descending
                order by the planned date and time.</p>
              <p>Use the <strong class="uicontrol">Start</strong> from the
                context menu to begin a visit.</p>
              <p>Use the <strong class="uicontrol">Open</strong> to view a
                visit from the context menu.</p>
              <p style="margin-bottom:0;">To view the list of all associated visits
                (excluding deleted visits) for the tour with the visit details and location on the
                map, tap <strong class="uicontrol">View Visits</strong>.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e62 ">Tour Message</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e65 ">Shows a message from the warehouse admin. Messages are tour-related notes such
              as changes in the visit sequence, cancellations, or inventory issues. The warehouse
              admin adds a message when they set up a tour on the Consumer Goods Cloud offline
              mobile app.</td>

          </tr>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e62 ">Next Visit Guidance</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d27542e65 ">
              <p>Shows the location of the upcoming visit for the tour on the map.&nbsp;</p>
              <ul>
                <li>To view the visit navigation on Google Maps, tap <strong class="uicontrol">Navigate To
                    Map</strong>.</li>

                <li>To view the visits in a tour calendar view, tap <strong class="uicontrol">View
                    Visits</strong>.</li>

                <li>To get a full-screen map view with the traffic information for a visit on the
                  Visit Guide page, tap <span style="vertical-align:text-bottom;display:inline-block;"><img style="height:16px;margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_user-264-0-0-production-enus/c29c1565-468d-4bd8-b719-36effa83e44b/consumer_goods_retail_user/images/cg_retail_expand_mapview.png" alt="Full Screen Map View Icon"></span>on the View Visits card.</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

- **[Start a Tour on the Tour Cockpit](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_start_tours.htm&release=264.0.0&type=5)**  
    Start a tour and carry out all the start-of-the-day activities before delivering the products to the stores.
- **[Review Tour Visits](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_review_tour_visits.htm&release=264.0.0&type=5)**  
    View customer location details with the route and traffic information on the map for visits of the tour.
- **[Confirm Tour Details](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_confirm_tour_details.htm&release=264.0.0&type=5)**  
    Review and update the tour information at the start of the tour. For example, document the tour start time to comply with legal and company requirements in most markets.
- **[Review Vehicle Details](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_confirm_vehicle_details.htm&release=264.0.0&type=5)**  
    You can execute a tour only if the vehicle for the tour is compliant with legal and company requirements. Validate the vehicle details and update them if necessary. After you complete the basic vehicle inspection, you can even record vehicle mileage based on the tour configurations.
- **[Conduct Safety Checks](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_conduct_safety_checks.htm&release=264.0.0&type=5)**  
    Complete tour safety checks at the start and end of your tour to follow legal and safety regulations. You can't complete the start and end tour activities without performing the configured safety checks.
- **[Perform Vehicle Inspection](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_perform_vehicle_inspection.htm&release=264.0.0&type=5)**  
    Complete vehicle checks at the start and end of your tour, and make sure your vehicle meets company and legal requirements. You can't complete the start and end tour activities without performing the configured vehicle checks.
- **[Initiate Inventory Check-Out](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_initiate_inventory_checkout.htm&release=264.0.0&type=5)**  
    Count the truckload, and verify and adjust the product quantities at the Unit of Measure (UoM) level. You can use the inventory check-out document to count the inventory or to load the products in your truck or trailer from the warehouse.
- **[Add Products during Inventory Check-Out](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_add_products_inventory_checkout.htm&release=264.0.0&type=5)**  
    You can include new products if the products on the truck aren’t part of the current load document.
- **[Review Product Check-Out Summary](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_review_products_inventory_checkout_summary.htm&release=264.0.0&type=5)**  
    As a driver, you’re responsible for the truckload and any shortfall of product quantities. Validate the actual versus expected quantity, differences, and the total quantity and prices of the products.
- **[Sign and Release Check-Out Documents](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_sign_release_inventory_checkout_document.htm&release=264.0.0&type=5)**  
    Before you leave the warehouse or store to run the delivery visits, confirm the truck inventory with your signature and release the check-out document.
- **[Complete Your Start Tour Activities](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_complete_start_tour_activities.htm&release=264.0.0&type=5)**  
    After you complete all mandatory start tour activities, you must affirm completion of the process by clicking the Activities Completed button.