---
schema_version: "1"
id: c963eeaca178d0a68a1dc75ae33d2caa5829b10df8c78f0d7b89cbc9a8eae135
title: Getting Started with the Consumer Goods Cloud Offline Mobile App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_user_offline_app_intro.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_offline_app_intro.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 182687c2172391d2d4b0bff5487cb39b6ee1f92623a932731ea8bd38c4aa9831
description: The Consumer Goods Cloud offline mobile app lets you record data while executing visits even when you’re offline. You can sync your mobile device with data from Salesforce anytime you want. Data that you enter on your device is uploaded to Salesforce during background sync.
products:
  - Consumer Goods
release: "264"
---
# Getting Started with the Consumer Goods Cloud Offline Mobile App

The Consumer Goods Cloud offline mobile app lets you record data while executing visits even when you’re offline. You can sync your mobile device with data from Salesforce anytime you want. Data that you enter on your device is uploaded to Salesforce during background sync.

- **[Why Do You Need the App?](https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_offline_app_benefits.htm&release=264.0.0&type=5)**  
    Consumer Goods Cloud offline mobile app is an intuitive mobile solution that can be used with iOS and Android phones and tablets. The app offers enhanced mobility with real-time visibility and offline and online capabilities.
- **[Install the Consumer Goods Cloud Offline Mobile App](https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_install_offline_app.htm&release=264.0.0&type=5)**  
    Before installing, ensure that your device is compatible with the app.
- **[Set Up Your Landing Page and Personalize Your Settings](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_personalize_your_settings.htm&release=264.0.0&type=5)**  
    After you install the Consumer Goods offline mobile app, you can decide the look of your landing page. Based on your usage needs, your admin can assign and create cards for the User and Store cockpits. Based on the admin’s configuration, you can access the base, advanced, or both base and advanced features. Your admin can also include both the base and advanced features in the cockpit. You can also personalize the display options for the Consumer Goods Offline mobile app.
- **[Understand the Consumer Goods Cloud Offline Mobile App](https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_user_understand_off_app.htm&release=264.0.0&type=5)**  
    Use the Consumer Goods Cloud offline mobile app to seamlessly perform retail activities even at stores with poor internet connections. Get quick access to everything you need during a visit, even without connectivity. The app UI design is cockpit-based and the app’s cockpits are called User cockpit and the Retail Store cockpit. Each cockpit has sections called cards.
- **[Use the Consumer Goods Cloud Offline Mobile App](https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_use_offline_app.htm&release=264.0.0&type=5)**  
    When you open the app, the data is available on the app as configured by your admin. To log in to the app, if you’ve set a security PIN, enter the PIN.