---
schema_version: "1"
id: e59f5417bf9ad9ab1dd3682fbe5da057ebfd392eaa91b4b7aab1cd11a212da23
title: Why Do You Need the App?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_user_offline_app_benefits.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_offline_app_benefits.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5b7d386e1df72c34444ba522615cb229e319b2d2fed7e3d2348cfa1cb570ad5d
description: Consumer Goods Cloud offline mobile app is an intuitive mobile solution that can be used with iOS and Android phones and tablets. The app offers enhanced mobility with real-time visibility and offline and online capabilities.
products:
  - Consumer Goods
release: "264"
---
# Why Do You Need the App?

Consumer Goods Cloud offline mobile app is an intuitive mobile solution that can be used with iOS and Android phones and tablets. The app offers enhanced mobility with real-time visibility and offline and online capabilities.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong>, <strong>Unlimited</strong>, and <strong>Enterprise</strong> Editions that have Consumer Goods Cloud enabled.</td></tr></tbody></table>

Benefits of the app include:

- Integrated route planning using GPS and map support.
- Support for different service delivery models in different geographies.
- Easy-to-use features including process-guided navigation and data entry.
- Process-driven usability.
- Laser-based barcode scanning to improve efficiency.
- Intelligent handling of high data volumes for offline devices that in turn support critical business processes.
- Execution of complex business processes offline, supported by background sync, and sophisticated trace and monitoring options.
- Theming capabilities to create custom themes that reflect your brand.
- Cockpit-based UI:
    - User cockpit: Provides review information about your visits and sync status. This is the default landing page and is also known as Your Day.
    - Retail Store cockpit: Provides a 360° view of a store and visit-related information with in-store live reporting. This is a single point of access for all visit activities.